mcolwell Absent Member.
Absent Member.
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Recover deleted mail for legal action

Hi All,

I need to recover some email for an investigation - and I'm using the steps outline in TID 3373106.

The problem that I'm having is that I can't get the user's password to reset or clear out.

This TID makes no mention of GW8, so I'm wondering if this is the issue. I've successfully done this under GW7 - but this is the first time I've tried this in GW8.

Thanks,
Matt

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rsekine Absent Member.
Absent Member.

Re: Recover deleted mail for legal action

I just did this in GW 7 and the password was blank.
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mcolwell Absent Member.
Absent Member.

Re: Recover deleted mail for legal action

D'oh!

Turns out I was running gwcheck for GW7 against a GW8 PO. Once I ran the right version of gwcheck I was able to get in.

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