briggs1 Frequent Contributor.
Frequent Contributor.
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Restore a users mailbox without restore area?

Morning all.
One of our users deleted AND EMPTIED their emails en mass. They've lost thousands of emails.
So I have a backup of the GroupWise server, using Veeam. So it's a crash consistent snapshot. The whole VM can be restored and I can access GroupWise on the restored machine, using a client attached to that server.

My question is, how can I get emails from this restored system back to the live system? Is their a simple method I am missing, or a way to take the mail offline on the old system, and bring it back online again?
I thought about archiving the emails in the mailbox to an accessible location, then attaching the live mailbox to that archive folder, but they already have an archive folder full of data, so is this risky? Or can I just rename their live archive, copy across the other one, restore, then revert the renamed archive back to the live one?

Thanks in advance, Alan
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Knowledge Partner
Knowledge Partner

Re: Restore a users mailbox without restore area?

On 13.05.2019 09:46, briggs1 wrote:
>
> Morning all.
> One of our users deleted AND EMPTIED their emails en mass. They've lost
> thousands of emails.
> So I have a backup of the GroupWise server, using Veeam. So it's a crash
> consistent snapshot. The whole VM can be restored and I can access
> GroupWise on the restored machine, using a client attached to that
> server.
>
> My question is, how can I get emails from this restored system back to
> the live system?


Easiest way is to archive the mails from the client attached to the
restored PO, then connect that same client to the live PO and un-archive
all the items.


> I thought about archiving the emails in the mailbox to an accessible
> location, then attaching the live mailbox to that archive folder, but
> they already have an archive folder full of data, so is this risky?


Totally not. Archiving is a simple client function. You could
temporarily change the archive location in the client, or much easier,
simply use a completely different client on a different machine.

> Or
> can I just rename their live archive, copy across the other one,
> restore, then revert the renamed archive back to the live one?


Don't touch the existing archive. Like I said, simply change the archive
path, or better, use a different machine.

CU,
--
Massimo Rosen
Micro Focus Knowledge Partner
No emails please!
http://www.cfc-it.de
CU,
--
Massimo Rosen
Micro Focus Knowledge Partner
No emails please!
http://www.cfc-it.de
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briggs1 Frequent Contributor.
Frequent Contributor.

Re: Restore a users mailbox without restore area?

Thanks Massimo, I thought the Archive folder was forced at system level. It is, but I didn't realise you can actually change this path from the client then open a different archive. 15+ years and I've never had to do it - some sort of miracle!
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Knowledge Partner
Knowledge Partner

Re: Restore a users mailbox without restore area?

On 13.05.2019 13:24, briggs1 wrote:
>
> Thanks Massimo, I thought the Archive folder was forced at system level.


Well, that *is* possible, but that would be something the admin has done
(via client options in the admin interface). By default it's freely
configurable for the user.

CU,
--
Massimo Rosen
Micro Focus Knowledge Partner
No emails please!
http://www.cfc-it.de
CU,
--
Massimo Rosen
Micro Focus Knowledge Partner
No emails please!
http://www.cfc-it.de
0 Likes
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