SNMP issue with GW agents

[Anonymous_User]

I have been trying to get snmp working for my GroupWise 2014 agents running on Windows server 2012 R2.
I know snmp queries in general are working, as I am able to query the server with a Read only Community string and find CPU info and such. However, when I verify that the MTA says:
[TABLE="width: 600"]
[TR]
[TD="bgcolor: #F5F5EC"]Simple Network Management Protocol (SNMP): [/TD]
[TD="bgcolor: #F5F5EC"]Enabled (index 1)
[/TD]
[/TR]
[/TABLE]
From the web interface, I get the following when trying to query an OID for the mtaTotalDomains - .1.3.6.1.4.1.23.2.37.1.1.1.3

7/27/2015 11:22:10 AM (6 ms) : SNMP V2c
7/27/2015 11:22:10 AM (8 ms) : Custom OID .1.3.6.1.4.1.23.2.37.1.1.1.3
7/27/2015 11:22:10 AM (14 ms) : -------
7/27/2015 11:22:10 AM (16 ms) : Value: No Such Name (SNMP error # 2)
7/27/2015 11:22:10 AM (18 ms) : Done

It will not return a value.
While a simple system description OID of .1.3.6.1.2.1.1.1.0 will return good data as follows:

7/27/2015 11:26:37 AM (13 ms) : SNMP V2c
7/27/2015 11:26:37 AM (17 ms) : Custom OID .1.3.6.1.2.1.1.1.0
7/27/2015 11:26:37 AM (26 ms) : -------
7/27/2015 11:26:37 AM (30 ms) : Value: Hardware: Intel64 Family 6 Model 37 Stepping 1 AT/AT COMPATIBLE - Software: Windows Version 6.3 (Build 9600 Multiprocessor Free)
7/27/2015 11:26:37 AM (35 ms) : Done

I've tried recycling both the snmp Windows service and restarting the MTA. In the MTA configuration I have specified the same "snmp community "Get" string" as what is specified in the Windows Read Only Community Name.

At a loss for what to try or where to look at this point.

[Anonymous_User]

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[KonecnyA]

In article <lopezr.70pbdz@no-mx.forums.microfocus.com>, Lopezr wrote:
> I have been trying to get snmp working for my GroupWise 2014 agents
> running on Windows server 2012 R2.
> I know snmp queries in general are working, as I am able to query the
> server with a Read only Community string and find CPU info and such.
> However, when I verify that the MTA says:

So it sounds like the basic Windows SNMP functions are working, but it
has a linkage problem to the GW agents

I am assuming you've been following, but worth checking those steps
again.
https://www.novell.com/documentation/groupwise2014/gw2014_guide_admin/d
ata/adm_mta_mon_smnp.html#adm_mta_mon_snmp_mib
and that you've compiled agent MIBs you want on your SNMP Management
system.

I would look closely at the event logs for the times when the SNMP
service starts , when the GWMTA starts, and when you try to those SNMP
gets to see if any of those leave any further clues.

A full restart of Windows wouldn't be a bad idea either in case there
is something else we are missing. As for the service restarts, where
they initiated as restarts or as Stops, then Starts, as there is a
difference.

Beyond that I think you are into SR territory.

Apologies for the delay, Summer holidays getting in the way.


Andy of
http://KonecnyConsulting.ca in Toronto
Knowledge Partner
http://forums.novell.com/member.php/75037-konecnya
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[JulianBowker]

We tried to use PRTG, our network monitor to use SNMP with GroupWise 2014 running on Windows Server 2012 R2. MIB's compile into PRTG OK and can see the service/select the OID's. However, only results we get are 'Null', no value is ever seen.

[KonecnyA]

In article <JulianBowker.72n9wo@no-mx.forums.microfocus.com>,
JulianBowker wrote:
> We tried to use PRTG, our network monitor to use SNMP with GroupWise
> 2014 running on Windows Server 2012 R2. MIB's compile into PRTG OK and
> can see the service/select the OID's. However, only results we get are
> 'Null', no value is ever seen.

I don't have any GW agents running on Windows, so I can't test myself. I
would recommend opening an SR if at all possible to get to the root of
this.



Andy of
http://KonecnyConsulting.ca in Toronto
Knowledge Partner
http://forums.novell.com/member.php/75037-konecnya
If you find a post helpful and are logged in the Web interface, please
show your appreciation by clicking on the star below. Thanks!