SuperG Absent Member.
Absent Member.
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Search in own shared folder

Hi!

I use GW 2014 R2 Build 123047 and have a problem using the quicksearch in shared folders.
Everything works fine until i share the folder, as soon as I share the folder, the quicksearch doesn´t show any results.
I tried this on very smal folders and normal ones, so I think it is not a time-issue.
When i "unshare" this folder, the quicksearch gives me results.

Is it a feature??
Any suggestions?

Thank you!

Daniel
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7 Replies
Micro Focus Expert
Micro Focus Expert

Re: Search in own shared folder

Hi Daniel,

The first thing that I suggest you try is upgrade the client to HP1 - there were a few issues with searching in the older R2 versions of the client.

Please try that and let us know how it goes.

Cheers,
Laura Buckley

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SuperG Absent Member.
Absent Member.

Re: Search in own shared folder

Hi Laura!

Thanks for your reply!
I tried this at a 2014 R2 and a 2014 R2HP1 client with the same results.
I hoped, HP1 would fix this, but it didn´t..

cheers!

Daniel
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Micro Focus Expert
Micro Focus Expert

Re: Search in own shared folder

Hi Daniel,

I'm sorry that the HP1 client did not fix this for you 😞 I am unable to duplicate this issue - I share a folder with another user and quick search works as it should.

Please confirm something for me, what mode is the client running in - caching or online?

Cheers,
Laura Buckley

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Knowledge Partner
Knowledge Partner

Re: Search in own shared folder

Am 31.03.2016 um 13:46 schrieb laurabuckley:
>
> Hi Daniel,
>
> I'm sorry that the HP1 client did not fix this for you 😞 I am unable
> to duplicate this issue - I share a folder with another user and quick
> search works as it should.
>
> Please confirm something for me, what mode is the client running in -
> caching or online?


FWIW, searching is (unless in caching mode) is a backend, not a client
feature. As such I would expect, if any, that updating the agents to HP1
help, but the client alone not.

CU,
--
Massimo Rosen
Novell Knowledge Partner
No emails please!
http://www.cfc-it.de
CU,
--
Massimo Rosen
Micro Focus Knowledge Partner
No emails please!
http://www.cfc-it.de
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Micro Focus Expert
Micro Focus Expert

Re: Search in own shared folder

Hi Daniel,

I have done some digging. There were indeed bugs with regards to searching shared folders on the original release of GroupWise R2. These have been addressed in HP1 (as far as I can tell) but, as Massimo so rightly pointed out, you will need to update your servers to resolve these errors.

Please let us know how it goes.

Cheers,
Laura Buckley

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SuperG Absent Member.
Absent Member.

Re: Search in own shared folder

hi!

The Server runs GW2014 R2 HP1.
After the installation of the server I installed some clients.
The problem occures in online and caching-mode.
It seems that I am the only one with this problem.. 😞

Daniel
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Micro Focus Expert
Micro Focus Expert

Re: Search in own shared folder

Hi Daniel,

I recommend that you open a Service Request with Novell/Microfocus technical support and get them to take a look at this for you. Something is amiss with your system and I'm not sure what to suggest further.

Please let us know how it goes.

Cheers,
Laura Buckley

Views/comments expressed here are entirely my own.
If you find this post helpful, please show your appreciation and click on "Like" below...
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