emmermacher Absent Member.
Absent Member.
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Send "mailbox full" warning to user

Hello.

We're running GW 12.0.2. Foe my users I want to sent automatically messages, when their mailboxes are over the quota. Its nice for the postmaster to get this information. But its also important, to give the information to the user. I think, a routine event in the POA will be my friend here.

What are the right settings here :confused:?

Thanks in advance for your answers.

Best regards.

Dirk Emmermacher
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Micro Focus Expert
Micro Focus Expert

Re: Send "mailbox full" warning to user

Hi Dirk,

In ConsoleOne, where you are setting the space restrictions per user/po/domain, are the settings to warn users about being close to and/or exceeding their quota. This causes pop-ups in the client and WebAccess.

Is that what you are looking for?

Cheers,
Laura Buckley

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emmermacher Absent Member.
Absent Member.

Re: Send "mailbox full" warning to user

Good morning Laura.

Thanks for your answer.
I have this settings for all mailboxes in my system. I set a quota on each (new) mailbox.
With Webaccess their comes warnings. I tested it with a mailbox. I reduced the mailbox from 4GB to 10MB (at this moment the mailbox was emtpy).
I closed the client sent some larger mails. After each mail, I saw the the new mailbox size. At a mailbox size of 153% there were no warning on gwclient.
We have many users, which uses the mailclient of our CRM (the mailclient si "Mailbee". Here the users don't get information about the current mailbox size.

This is the reason for sending messages, instead of screenshots...

Regards

Dirk
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Micro Focus Expert
Micro Focus Expert

Re: Send "mailbox full" warning to user

Hi Dirk,

I'm not aware of a way to send e-mail notifications about mailboxes being near or over quota. Perhaps there is a third party tool that will do this, I just don't know of any off hand.

Cheers,
Laura Buckley

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emmermacher Absent Member.
Absent Member.

Re: Send "mailbox full" warning to user

Hi Laura.

Thanks for your answer. So I will look for a third party tool...

Have a nice day!

Dirk
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Knowledge Partner
Knowledge Partner

Re: Send "mailbox full" warning to user

Dirk,

Am 15.06.2015 um 09:06 schrieb Emmermacher:
>
> Hi Laura.
>
> Thanks for your answer. So I will look for a third party tool...
>
> Have a nice day!


Did I understan dyou right, tat you get no warning *at all* in the
windows groupwise client when user is close or over the quota?

That's not normal. BTW: why are you running 12.02? Did you try the
latest 12.03 client?

CU,
--
Massimo Rosen
Novell Knowledge Partner
No emails please!
http://www.cfc-it.de
CU,
--
Massimo Rosen
Micro Focus Knowledge Partner
No emails please!
http://www.cfc-it.de
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emmermacher Absent Member.
Absent Member.

Re: Send "mailbox full" warning to user

Hi Massimo.

yes, I want to sent a message to each user, who is over the quota.
Many users are using our CRMs mailclient. This use IMAP4/SMTP for communication. Here I prefer my GW-client...
We're running 12.02 on Server and client 12.03. For the moment I plan to upgrade to 2014 sp1 hf1. In a second step I will change from eDir to ADS, uninstall OES on the servers and update the machines to sles11 sp3.


Regards

Dirk
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Micro Focus Expert
Micro Focus Expert

Re: Send "mailbox full" warning to user

Hi Dirk,

Perhaps get in touch with the folk at a company called GWAVA. They have a product called Redline which has extensive reporting capabilities. Perhaps Redline could do something for you?

Cheers,
Laura Buckley

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emmermacher Absent Member.
Absent Member.

Re: Send "mailbox full" warning to user

Hi Laura.

We're GWAVA customers. Redline is installed on my server. I will try to find solution here.

Regards

Dirk
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Micro Focus Expert
Micro Focus Expert

Re: Send "mailbox full" warning to user

Hi Dirk,

I would be curious to know if Redline does indeed have this capability. Please do let us know if you are able to create such reports/notifications.

Thanks in advance.

Cheers,
Laura Buckley

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Knowledge Partner
Knowledge Partner

Re: Send "mailbox full" warning to user

In article <Emmermacher.6yija0@no-mx.forums.microfocus.com>, Emmermacher
wrote:
> Foe my users I want to sent automatically
> messages, when their mailboxes are over the quota. Its nice for the
> postmaster to get this information. But its also important, to give the
> information to the user. I think, a routine event in the POA will be my
> friend here.


The only place if readily shows to the user is
WebAccess: look at the top right for a little meter showing how full
Native client: Tools, Check Mailbox Size
so at least worth making sure the users know about this so they can check
when inclined and be prodded to check when they call your helpdesk.

I have collected what I have found so far at
http://www.konecnyad.ca/andyk/gwbig.htm perhaps something in there will
help you build something from there.



Andy of
http://KonecnyConsulting.ca in Toronto
Knowledge Partner
http://forums.novell.com/member.php/75037-konecnya
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Andy of Konecny Consulting in Toronto
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Knowledge Partner
Knowledge Partner

Re: Send "mailbox full" warning to user

In article <Emmermacher.6yiqoo@no-mx.forums.microfocus.com>,
Emmermacher wrote:
> uninstall OES on the servers and update the machines to sles11
> sp3.


Not usually a good thing, the OES add-on is usually a one way process.
Taking OES out of a server is kind of like fully removing IE from
Windows, just not supported. It would be better to migrate to another
box to get to running pure SLES.


Andy of
http://KonecnyConsulting.ca in Toronto
Knowledge Partner
http://forums.novell.com/member.php/75037-konecnya
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emmermacher Absent Member.
Absent Member.

Re: Send "mailbox full" warning to user

Good morning Laura.

I asked the redline support. For the moment its not possible to create a report with this specs :(.

Best regards

Dirk
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emmermacher Absent Member.
Absent Member.

Re: Send "mailbox full" warning to user

Hello Andy.

Thanks for your answer.
So I will upgrade my GW installation only.

Regards

Dirk
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Micro Focus Expert
Micro Focus Expert

Re: Send "mailbox full" warning to user

Hi Dirk,

That is a pity 😞 Did Redline support suggest that they would look into adding this functionality - like an enhancement request?

Cheers,
Laura Buckley

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