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Sender email address (domain) not changing?

Hi,
I must be missing something really daft here.
My user object has an override set for the internet domain name.
The PO has no override
The Domain has no override
Yet when I send an email, it's going out with the default domain name as specified at system level.

If the override option doesn't override that setting, how do I send an email out using a different domain name in the sender address?

I'm certain we used to do this just by setting the individual user object to have a different domain name, but it's not working at all now?

Thanks Alan
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Micro Focus Expert
Micro Focus Expert

Re: Sender email address (domain) not changing?

Hi Alan,

The override should do it for you. We need to figure out why it's not. What version/build of GroupWise is running on your server?

Cheers,
Laura Buckley

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Re: Sender email address (domain) not changing?

14.2.2 -126868
The client has the correct sender address in the mail properties.
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Micro Focus Expert
Micro Focus Expert

Re: Sender email address (domain) not changing?

Hi,

That version is quite old, and out of support - just FYI. What gwchecks have you done on the account?

Cheers,
Laura Buckley

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Re: Sender email address (domain) not changing?

What GWCHECK should I run on the account? I haven't run anything specifically.

I can confirm this problem is still there with a 14.2.3 client AND server - I've patched the server just now. No change. Call open with Novell but I am not sure they get my emails, I have problems getting email to you guys last time too (Think it was you Laura!)
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Knowledge Partner
Knowledge Partner

Re: Sender email address (domain) not changing?

On 01.10.2018 15:54, briggs1 wrote:
>
> 14.2.2 -126868
> The client has the correct sender address in the mail properties.
>
>

I see only two options in that case:

1. Something outside of groupwise is changing the adress.
2. YOu still have/use gateway aliases, and that user has a gateway alias
defined with the wrong email adress.

CU,
--
Massimo Rosen
Micro Focus Knowledge Partner
No emails please!
http://www.cfc-it.de
CU,
--
Massimo Rosen
Micro Focus Knowledge Partner
No emails please!
http://www.cfc-it.de
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