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jesullivan
Commodore
Commodore
‎2020-10-13 05:54
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Sent Items Bold Even Though Sent

We had a issue early this morning with a user database on one  of post offices.  It involved a backlog of files within the wpcsout/ofs/4 and 5 post office folders.  Restarting the agent after hours appears to have correct it. There's a lingering issue though within my client sent folder.  I have a number of bolded emails with a red flag/envelope icon.  The status is delivered on all of them.  Is there a way to correct this?

 

Thank

Jeremy

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laurabuckley
Micro Focus Expert
Micro Focus Expert
‎2020-10-15 09:27

@jesullivan Hi Jeremy,

I'd start with a GWCheck doing a Content check.  That might kick something loose.

Cheers,

Laura

 

Laura Buckley

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jesullivan
Commodore
Commodore
‎2020-10-15 16:34

@laurabuckleyLaura,

I've tried a structure check and then a contents check.  It didn't find anything.

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