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Absent Member.
Absent Member.
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Sent Items Properties issue

Similar to lchen's issue from 6/5/2013 we are having trouble viewing sent item properties. When a user attempts to view sent item properties they get a pop-up

File Download - Security warning. Do you want to open or save this file?
c:\Users\(Username)\AppData\Local\temp\XPGrpwise\GW_00001.TMP

Neither the save or view option works.

Systems are all Win7x64. I've tested this with v12.0.1 and 12.0.2

Groupwise is deployed via SCCM per system unattended with a gwtuner-created transform applied. This problem occurs whether a standard user or a local administrator. Tested with email sent to one recipient, not thousands.

Any help is appreciated. This feature is one of the main one's for staying with GroupWise.

Thanks,

Jerry
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Visitor.

Re: Sent Items Properties issue

The issue is with the View files on the POA. Questions:

1. Do you have a software distribution directory defined?
2. Can the POA get to it?
3. Is it updated?

The POA "should" update the View files when it starts from the latest version in the SDD.

If not, you can manually update the view files ( /poa_path/ofviews ) with the latest view files, after making a backup of the existing ones just in case.

Another symptom of this is an inability to create multi-day appointments. GW 8 let you pick the days from a multi-month calendar popup, GW 2012 has a re-occuring button in the compose view. When the view files are old, the re-occuring button will be absent, and in the 2012 client the popup calendar view is missing the link to the multi-month popup.

-- Bob
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Absent Member.
Absent Member.

Re: Sent Items Properties issue

Jerry,

It appears that in the past few days you have not received a response to your
posting. That concerns us, and has triggered this automated reply.

Has your problem been resolved? If not, you might try one of the following options:

- Visit http://support.novell.com and search the knowledgebase and/or check all
the other self support options and support programs available.
- You could also try posting your message again. Make sure it is posted in the
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Your Novell Product Support Forums Team
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