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Anonymous_User Absent Member.
Absent Member.
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Spell check issues when replying to HTML emails

Morning,
GW2014, client build 119268...

When you reply to an external email (note, internal emails have no issues)
that is HTML formatted, with images somewhere in the mail (eg company logo
in signature - practically every email ever sent!), and have the spell
checker setup to check on send, the spell checker seems to find lots of
spelling mistakes that don't exist.
After looking at this myself, I realise it's checking HTML code that doesn't
appear anywhere in the mail itself, because some words it wants to check are
the names of fonts (eg Arial, Tahoma etc)

So somehow, it's checking the spelling of the HTML coded email, not the
email itself.

It's happening on a larger number of machines than we 1st thtough, but not
all of them. Massive annoyance, can anybody help?

Thanks, Alan

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Micro Focus Expert
Micro Focus Expert

Re: Spell check issues when replying to HTML emails

Hi Alan,

Spell Check issues are documented as bugs in the client. These are resolved with newer versions of the client.

Cheers,
Laura Buckley

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Anonymous_User Absent Member.
Absent Member.

Re: Spell check issues when replying to HTML emails

Thanks Laura, can I run the later clients (R2) against an un-patched server?
Server is only SP1 HP1 i think

"laurabuckley" wrote in message
news:laurabuckley.7ef8en@no-mx.forums.microfocus.com...


Hi Alan,

Spell Check issues are documented as bugs in the client. These are
resolved with newer versions of the client.

Cheers,


--
Laura Buckley
Technical Consultant
IT Dynamics, South Africa

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Micro Focus Expert
Micro Focus Expert

Re: Spell check issues when replying to HTML emails

Hi Alan,

Please confirm exactly what your GroupWise back end is running.

Thanks in advance.

Cheers,
Laura Buckley

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Anonymous_User Absent Member.
Absent Member.

Re: Spell check issues when replying to HTML emails

POA says agent version 14.0.1 -118418
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Micro Focus Expert
Micro Focus Expert

Re: Spell check issues when replying to HTML emails

Hi Alan,

As far as I am aware you can run the R2 HP1 client against your backend - but stand to be corrected on this.

What I suggest you do is to install the latest client on a single machine and test, also ensure that your spell check issues are resolved.

Please let us know how it goes.

Cheers,
Laura Buckley

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Micro Focus Expert
Micro Focus Expert

Re: Spell check issues when replying to HTML emails

Hi Alan,

I do believe that I am mistaken. I don't think that you can run the R2 client against your non-R2 backend. The database versions won't match.

Sorry, that does not leave you with a quick fix I'm afraid. You will have to upgrade your backend and then roll out the new client.

Cheers,
Laura Buckley

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