syed_17 Super Contributor.
Super Contributor.
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Switching existing gms2014 users to New GMS2018 servers

I am looking to switch the currently running gms 2014 user devices to sync with the newly installed gms2018 server . Since there were issues encountered with upgrade of gms2014 to gms2018, a fresh gms2018 server was installed.

I have over 100+ users who are widely spread with groupwise mobility configured with gms2014 server. How can I achieve a smooth transition for them without requiring to change the server name etc on their devices

The SSL certificate has also been updated on new server with wildcard cert and both the old and new servers have same domain name

Any useful ideas will be highly appreciated
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Knowledge Partner
Knowledge Partner

Re: Switching existing gms2014 users to New GMS2018 servers

On Mon, 28 Jan 2019 05:14:01 GMT, squadri
<squadri@no-mx.forums.microfocus.com> wrote:

>
>I am looking to switch the currently running gms 2014 user devices to
>sync with the newly installed gms2018 server . Since there were issues
>encountered with upgrade of gms2014 to gms2018, a fresh gms2018 server
>was installed.
>
>I have over 100+ users who are widely spread with groupwise mobility
>configured with gms2014 server. How can I achieve a smooth transition
>for them without requiring to change the server name etc on their
>devices
>
>The SSL certificate has also been updated on new server with wildcard
>cert and both the old and new servers have same domain name
>
>Any useful ideas will be highly appreciated


I just did this a couple of weeks ago. I setup the new GMS server and
made sure it was fully synced up with GroupWise. Used the same DNS
name and had a wildcard cert installed. Doing it this way, I did not
need to change my public DNS records. I just waited until off-hours
for the company and modified my firewall rule to point to the new GMS
server. I watched the dashboard and saw people/devices connecting up.
It was a fairly smooth operation.

--
Ken
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Ken
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Knowledge Partner
Knowledge Partner

Re: Switching existing gms2014 users to New GMS2018 servers

On Mon, 28 Jan 2019 15:29:06 GMT, KeN Etter
<ketter@no-mx.forums.microfocus.com> wrote:

>On Mon, 28 Jan 2019 05:14:01 GMT, squadri
><squadri@no-mx.forums.microfocus.com> wrote:
>
>>
>>I am looking to switch the currently running gms 2014 user devices to
>>sync with the newly installed gms2018 server . Since there were issues
>>encountered with upgrade of gms2014 to gms2018, a fresh gms2018 server
>>was installed.
>>
>>I have over 100+ users who are widely spread with groupwise mobility
>>configured with gms2014 server. How can I achieve a smooth transition
>>for them without requiring to change the server name etc on their
>>devices
>>
>>The SSL certificate has also been updated on new server with wildcard
>>cert and both the old and new servers have same domain name
>>
>>Any useful ideas will be highly appreciated

>
>I just did this a couple of weeks ago. I setup the new GMS server and
>made sure it was fully synced up with GroupWise. Used the same DNS
>name and had a wildcard cert installed. Doing it this way, I did not
>need to change my public DNS records. I just waited until off-hours
>for the company and modified my firewall rule to point to the new GMS
>server. I watched the dashboard and saw people/devices connecting up.
>It was a fairly smooth operation.


Just a follow up to this...before you shutdown the old GMS server,
make sure you remove the users from it and let everything sync up.
Otherwise there will still be events for your old GMS showing up in
the post office. You can check for events by opening the POA Console
> Configuration > Event Configuration List. If you see events for the

old GMS, follow the instructions here:
https://support.microfocus.com/kb/doc.php?id=7005743

--
Ken
Knowledge Partner

Create and vote for enhancements!
https://www.microfocus.com/products/enhancement-request.html
--
Ken
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https://www.microfocus.com/products/enhancement-request.html
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jgooderham Absent Member.
Absent Member.

Re: Switching existing gms2014 users to New GMS2018 servers

Hi Ken;

Got with support. The problem was with Python. When you install SUSE you need the web development tools package installed as well. After we did that, we did an uninstall and reinstall and now I can get into the admin web page and define my users and it's working now.

John
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Knowledge Partner
Knowledge Partner

Re: Switching existing gms2014 users to New GMS2018 servers

Thank you for reporting back.

--
Ken
Knowledge Partner

Create and vote for enhancements!
https://www.microfocus.com/products/enhancement-request.html
--
Ken
Knowledge Partner

Create and vote for enhancements!
https://www.microfocus.com/products/enhancement-request.html
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