ArielJones Absent Member.
Absent Member.

Unable to view HTML formatted Emails


I am having a strange issue where a user who uses WebAccess for their e-mail is unable to view content of emails between 7:30 - 9 AM. If he chooses to view them as Plain Text during the time period, he can see everything. I am working on what is causing this, but I was wondering if he chooses the option "Load basic interface", does that automatically display emails in the Plain Text format? Or is there a way to force that option when he logs in to WebAccess?
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Micro Focus Expert
Micro Focus Expert

Re: Unable to view HTML formatted Emails


My first thought, seeing as it's specific time based, is to check the Anti-Virus program.

Laura Buckley

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