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Absent Member.
Absent Member.
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Undeliverable

We've started seeing delivery errors to an external domain. we are
getting 550 Authentication when trying to send email.

Doesn't happen *all* the time, but the majority of the time.

What triggers this error and what can I relay to the folks at the other
end to get our emails flowing to them consistently again?

--
Stevo
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6 Replies
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Knowledge Partner
Knowledge Partner

Re: Undeliverable

Am 31.01.2017 um 22:16 schrieb Stevo:
> We've started seeing delivery errors to an external domain. we are
> getting 550 Authentication when trying to send email.
>
> Doesn't happen *all* the time, but the majority of the time.
>
> What triggers this error and what can I relay to the folks at the other
> end to get our emails flowing to them consistently again?
>

As this error is apparently coming from *their* end, we have no means to
know what it means...

CU,
--
Massimo Rosen
Micro Focus Knowledge Partner
No emails please!
http://www.cfc-it.de
CU,
--
Massimo Rosen
Micro Focus Knowledge Partner
No emails please!
http://www.cfc-it.de
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Absent Member.
Absent Member.

Re: Undeliverable

Massimo Rosen sounds like they 'said':

> As this error is apparently coming from their end, we have no means
> to know what it means...
>


So my response to Massimo's comment is...

Kinda figured that, was hoping someone had seen something similar and
had some suggestions.

--
Stevo
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Micro Focus Expert
Micro Focus Expert

Re: Undeliverable

Hi Stevo,

Whilst the error is being generated by the recipient's mail system we might be able to "dig" a little for more information to relay to them. Perhaps send me a private message with the domain name in question.

Cheers,
Laura Buckley

Views/comments expressed here are entirely my own.
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Absent Member.
Absent Member.

Re: Undeliverable

laurabuckley sounds like they 'said':

>
> Hi Stevo,
>
> Whilst the error is being generated by the recipient's mail system we
> might be able to "dig" a little for more information to relay to
> them. Perhaps send me a private message with the domain name in
> question.
>
> Cheers,


So my response to laurabuckley's comment is...

Sent an email to (I think) the right address.

--
Stevo
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Micro Focus Expert
Micro Focus Expert

Re: Undeliverable

Hi Stevo,

email address: laura at laurabuckley dot co dot za
Laura Buckley

Views/comments expressed here are entirely my own.
If you find this post helpful, please show your appreciation and click on "Like" below...
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Absent Member.
Absent Member.

Re: Undeliverable

laurabuckley sounds like they 'said':

>
> Hi Stevo,
>
> email address: laura at laurabuckley dot co dot za

So my response to laurabuckley's comment is...

Incoming

--
Stevo
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