Anonymous_User Absent Member.
Absent Member.
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Vanishing documents ?

Getting reports from users and scanning departments that documents are
dissapearing from the libraries. We have a scanning dept that imports
throughout the day. Document #1043234 in Active Clients library for
example, was imported on the 9th or 10th of May, and it does not show
up via a search of the library. However, the user who imported it, the
doc shows up in her "Documents" folder. Sharing looks correct, etc.
Im puzzled.
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10 Replies
Anonymous_User Absent Member.
Absent Member.

Re: Vanishing documents ?

Joe Brugaletta wrote:

> However, the user who imported it, the doc shows up in her "Documents"
> folder. Sharing looks correct, etc. Im puzzled.


Can a user "open" it by doc number? I'm still wondering if your indexing
woes are not bigger than we might imagine.

--
Danita Zanre
Novell Support Forums Volunteer
GroupWise 7 Upgrade Guide!
www.caledonia.net/gw7upg.html
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Anonymous_User Absent Member.
Absent Member.

Re: Vanishing documents ?

Well, i tried searching on the doc # and couldnt find it. How would
one "open" it by doc #? Also wondering same thing
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Danita Zanre wrote:

> Joe Brugaletta wrote:
>
> > However, the user who imported it, the doc shows up in her
> > "Documents" folder. Sharing looks correct, etc. Im puzzled.

>
> Can a user "open" it by doc number? I'm still wondering if your
> indexing woes are not bigger than we might imagine.

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Anonymous_User Absent Member.
Absent Member.

Re: Vanishing documents ?

Joe Brugaletta wrote:

> How would one "open" it by doc #?


Well, if it's not an integrated application, you need to create a document
reference first - New|Document Reference - put in the library and document
number. If it will actually create the document reference, then the file
exists, etc. and you should be able to open it. If that's the case, then
indexing is really messed up so you can't "see" it in a find, but can open
it if you know the number, etc.

--
Danita Zanre
Novell Support Forums Volunteer
GroupWise 7 Upgrade Guide!
www.caledonia.net/gw7upg.html
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Anonymous_User Absent Member.
Absent Member.

Re: Vanishing documents ?

Ah-ha.. I started to go through the steps earlier but I hit "no" when
it said the doc doesnt exist, do i want to create anyway. This time i
said "yes", it appeared in my mailbox, tried to open it and it said it
was deleted by a user.. problem solved.
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Danita Zanre wrote:

> Joe Brugaletta wrote:
>
> > How would one "open" it by doc #?

>
> Well, if it's not an integrated application, you need to create a
> document reference first - New|Document Reference - put in the
> library and document number. If it will actually create the document
> reference, then the file exists, etc. and you should be able to open
> it. If that's the case, then indexing is really messed up so you
> can't "see" it in a find, but can open it if you know the number, etc.

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Anonymous_User Absent Member.
Absent Member.

Re: Vanishing documents ?

Joe Brugaletta wrote:

> it said it
> was deleted by a user.. problem solved.


Well, those dasterdly users!

--
Danita Zanre
Novell Support Forums Volunteer
GroupWise 7 Upgrade Guide!
www.caledonia.net/gw7upg.html
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Anonymous_User Absent Member.
Absent Member.

Re: Vanishing documents ?

Never know what to blame nowadays 😛
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Danita Zanre wrote:

> Joe Brugaletta wrote:
>
> > it said it
> > was deleted by a user.. problem solved.

>
> Well, those dasterdly users!

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Anonymous_User Absent Member.
Absent Member.

Re: Vanishing documents ?

Joe Brugaletta wrote:

> Never know what to blame nowadays 😛


Heehee - well, that's what so nice about the activity log - even after a doc
is deleted you can find the culprit. Both Dave and I advocate the "no one
can delete" policy and create a "delete" document type. Then users can't
accidentally delete something they want back, but a "cleanup" of all docs
with type "delete" can get rid of them if you really want.

--
Danita Zanre
Novell Support Forums Volunteer
GroupWise 7 Upgrade Guide!
www.caledonia.net/gw7upg.html
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Anonymous_User Absent Member.
Absent Member.

Re: Vanishing documents ?

And if you are extremely paranoid, the Doc Type is delete, but the action
is archive <g>

Cheers Dave


--
Dave Parkes [NSCS]
Occasionally resident at http://support-forums.novell.com/
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Anonymous_User Absent Member.
Absent Member.

Re: Vanishing documents ?

Dave Parkes wrote:

> And if you are extremely paranoid, the Doc Type is delete, but the action
> is archive <g>


Yes - that is paranoid <g>

--
Danita Zanre
Novell Support Forums Volunteer
GroupWise 7 Upgrade Guide!
www.caledonia.net/gw7upg.html
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Anonymous_User Absent Member.
Absent Member.

Re: Vanishing documents ?

It's a way of life 🙂

Cheers Dave


--
Dave Parkes [NSCS]
Occasionally resident at http://support-forums.novell.com/
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