elarsson Absent Member.
Absent Member.

WA requires two logins on inital GW 8 client login

Can anyone reproduce this?

Using GW 8 HP1 on SLES 10 SP2. User is prompted to login to WebAccess twice if this is their initial login with a GW8 client. If the user has never logged in before or if their previous logins have been with GW 7 clients, then the user is returned immediately to the login form and must enter credentials again.

If the user has used a GW 8 client before -- XPlat, Windows, and WA all seem to work, then WA login works on the first try.

I am assuming this is somehow related to changes that the POA makes to a user db the first time a user logs in with an 8 client. Is this a known issue?

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Anonymous_User Absent Member.
Absent Member.

Re: WA requires two logins on inital GW 8 client login


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