Cadet 2nd Class Cadet 2nd Class
Cadet 2nd Class

Webaccess links force to new window

While our primary Groupwise is 2014, we still have one webaccess server running on 2012 for technical reasons. We are hoping to upgrade to 2018 in the near future but have had this issue arise that I'd like to find out if it is a bug, a 2012 limitation, or can be addressed.

If we send a message to a user and the message has a hyperlink in it to a website, if opened in the 2014 desktop client, it opens the default browser and goes to that webpage correctly. If opened in 2014 webaccess, it also opens the default browser correctly. However, if the same message is opened in the 2012 webaccess, it tries to open the link INTERNAL to the message (i.e., in the opened message window) and does not launch a browser. This has been duplicated in multiple browsers so its not specific on IE or firefox or chrome.

I've looked for a setting in 2012 webaccess to force the behavior of clicked links but can't find anything.

Am I overlooking the obvious or is this a "upgrade to 2018" fix?

Labels (1)
2 Replies
Absent Member.
Absent Member.


It appears that in the past few days you have not received a response to your
posting. That concerns us, and has triggered this automated reply.

These forums are peer-to-peer, best effort, volunteer run and that if your issue
is urgent or not getting a response, you might try one of the following options:

- Visit and search the knowledgebase and/or check
all the other self support options and support programs available.
- Open a service request:
- You could also try posting your message again. Make sure it is posted in the
correct newsgroup. (
- You might consider hiring a local partner to assist you.

Be sure to read the forum FAQ about what to expect in the way of responses:

Sometimes this automatic posting will alert someone that can respond.

If this is a reply to a duplicate posting or otherwise posted in error, please
ignore and accept our apologies and rest assured we will issue a stern reprimand
to our posting bot.

Good luck!

Your Micro Focus Forums Team

Knowledge Partner Knowledge Partner
Knowledge Partner

In article <>, Jgosney wrote:
> I've looked for a setting in 2012 webaccess to force the behavior of
> clicked links but can't find anything.

I guess nobody has a clear solution. Also I don't recall seeing this as
an issue.

Things I would look at are:
- train users about the right click, open in new tab route.
- Update that webaccess to the most recent 2012 available in case it is
a bug.

Andy of in Toronto
Knowledge Partner
If you find a post helpful and are logged in the Web interface, please
show your appreciation by clicking on the star below. Thanks!

“i’ve sworn an oath of solitude til the blight is purged from these lands”
Andy of Konecny Consulting in Toronto
Knowledge Partner Profile
If you find a post helpful, click the Like button below. Thanks!
The opinions expressed above are the personal opinions of the authors, not of Micro Focus. By using this site, you accept the Terms of Use and Rules of Participation. Certain versions of content ("Material") accessible here may contain branding from Hewlett-Packard Company (now HP Inc.) and Hewlett Packard Enterprise Company. As of September 1, 2017, the Material is now offered by Micro Focus, a separately owned and operated company. Any reference to the HP and Hewlett Packard Enterprise/HPE marks is historical in nature, and the HP and Hewlett Packard Enterprise/HPE marks are the property of their respective owners.