Knowledge Partner
Knowledge Partner
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attachments stripped and html format messed up

I have a user with a Samsung Galaxy S6 running Android 6.0.1. When he
forwards emails from the phone, the attachment is getting stripped and
the email is losing html formatting. He also has an iPad running iOS
9.3.1 and he can forward the same emails from the iPad without a
problem. Any suggestions? Any updates I might be missing? I'm
running GMS Version 14.2.0 Build 279.

Thanks!
Ken
--
Ken
Knowledge Partner

Create and vote for enhancements!
https://www.microfocus.com/products/enhancement-request.html
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4 Replies
Anonymous_User Absent Member.
Absent Member.

Re: attachments stripped and html format messed up

KeN,

> I have a user with a Samsung Galaxy S6 running Android 6.0.1. When he
> forwards emails from the phone, the attachment is getting stripped and
> the email is losing html formatting. He also has an iPad running iOS
> 9.3.1 and he can forward the same emails from the iPad without a
> problem. Any suggestions? Any updates I might be missing? I'm
> running GMS Version 14.2.0 Build 279.


Let us know if upgrading to HP1 solved this one for you 🙂

Pam

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Knowledge Partner
Knowledge Partner

Re: attachments stripped and html format messed up

On Wed, 13 Apr 2016 17:38:02 GMT, Pam Robello <probello@novell.com>
wrote:

>KeN,
>
>> I have a user with a Samsung Galaxy S6 running Android 6.0.1. When he
>> forwards emails from the phone, the attachment is getting stripped and
>> the email is losing html formatting. He also has an iPad running iOS
>> 9.3.1 and he can forward the same emails from the iPad without a
>> problem. Any suggestions? Any updates I might be missing? I'm
>> running GMS Version 14.2.0 Build 279.

>
>Let us know if upgrading to HP1 solved this one for you 🙂
>
>Pam


Will do. Got it downloaded, just have to decide when to install.
Thanks,
Ken
--
Ken
Knowledge Partner

Create and vote for enhancements!
https://www.microfocus.com/products/enhancement-request.html
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Knowledge Partner
Knowledge Partner

Re: attachments stripped and html format messed up

On Wed, 13 Apr 2016 17:38:02 GMT, Pam Robello <probello@novell.com>
wrote:

>KeN,
>
>> I have a user with a Samsung Galaxy S6 running Android 6.0.1. When he
>> forwards emails from the phone, the attachment is getting stripped and
>> the email is losing html formatting. He also has an iPad running iOS
>> 9.3.1 and he can forward the same emails from the iPad without a
>> problem. Any suggestions? Any updates I might be missing? I'm
>> running GMS Version 14.2.0 Build 279.

>
>Let us know if upgrading to HP1 solved this one for you 🙂


Fixed! Applied HP1 this morning and had the user test. We are good
now. Thanks!
Ken
--
Ken
Knowledge Partner

Create and vote for enhancements!
https://www.microfocus.com/products/enhancement-request.html
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Anonymous_User Absent Member.
Absent Member.

Re: attachments stripped and html format messed up

KeN,

> Fixed! Applied HP1 this morning and had the user test. We are good
> now. Thanks!
> Ken


Thanks for the update 🙂

Pam

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