Anonymous_User Absent Member.
Absent Member.
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auto refresh

There is a problem with me, after updating the version of GroupWise 2012
and 2014 WebAccess is such a strange ailment, the list of mail messages
are not opened, you can open, read, demonstrated the above-mentioned
list of message folder mail is still bold as not even read what is
interesting refreshed using the icon does nothing. Single room which
helps logged off and log on. What could be the reason for this strange
behavior of mail display?


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3 Replies
mfaust Absent Member.
Absent Member.

Re: auto refresh

If your a firewall is between your webacc and your POs, you might need to add a rule or two.
With Webacc 2014 the auto refresh feature is introduced, but for it to work, the POAs need to be able to inform the Webacc to do a refresh. This is done over UDP port 8500 and is also invoked if you read an email (such that it turns to 'read' status.
Maybe check the older thread for more details: https://forums.novell.com/showthread.php/476331-webaccess-malfunctioning
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Anonymous_User Absent Member.
Absent Member.

Re: auto refresh

In fact, adding the ports to the firewall helped and now everything
works OK. We cordially thank you for your help.

And by the way, how sensibly set Tomcat to work efficiently, to declare
him how much memory? Currently the system is 1800 GW accounts of what I
think about 70% of the population uses only WebAccess.



W dniu 2014-11-12 01:56, MFaust pisze:
>
> If your a firewall is between your webacc and your POs, you might need
> to add a rule or two.
> With Webacc 2014 the auto refresh feature is introduced, but for it to
> work, the POAs need to be able to inform the Webacc to do a refresh.
> This is done over UDP port 8500 and is also invoked if you read an email
> (such that it turns to 'read' status.
> Maybe check the older thread for more details:
> https://forums.novell.com/showthread.php/476331-webaccess-malfunctioning
>
>



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hos Absent Member.
Absent Member.

Re: auto refresh

See
https://forums.novell.com/showthread.php/476331-webaccess-malfunctioning
This worked for us.

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