Commodore
Commodore
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dsc-files after upgrade

After upgrading from 18.2.1 to 18.3 I had to manually copy the dc-files to the primary domain; before doing so IMAP and WebAccess users weren't able to login. The same happened when I upgraded to 18.2.

Why doesn't the install do this job? Is it possibly a problem with my installation?

OES 2018 SP1, NCS, NSS

 

 

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6 Replies
Knowledge Partner Knowledge Partner
Knowledge Partner

Hi @mguldner ,

after installing the binaries did you follow the upgrade procedure (=config)?

Diethmar Rimser
This community is more powerful if you use Likes and Solutions
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Commodore
Commodore

Hi Diethmar,

In the installer I only chose "Install" not the "Configure" option. Ever since I am working with GW it is unclear to me which upate/upgrade requires which procedure: FTF (build from an SR), Service Pack, Minor Release, Major Release. Recently before upgrading to 18.2 in context of a SR I asked the engineer about that - and he told me no configure is necessary because it's only a code upgrade, no database upgrade. Wrong?

Thanks, Mirko

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Knowledge Partner Knowledge Partner
Knowledge Partner

Hi Mirko,

so this consultant/engineer is wrong. You have to run an upgrade/configure part. For each server running GroupWise components - except WebAccess.

If it is a SP or FTF you probably do not have to run config. However if there any doubts, do it. It does not hurt 😉

Diethmar Rimser
This community is more powerful if you use Likes and Solutions
Micro Focus Expert
Micro Focus Expert

@mguldner 

Please email me the SR number privately @ tarik.baki@microfocus.com and we will investigate where they got their info from.

Thanks

Tarik

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Commodore
Commodore

Hi Diethmar,

thanks for the info.

Since you mentioned WebAccess: another information I got from another engineer is to always run configure for the Java based components - so for WebAccess, Calendar Publishing and Calendar Server I always did that.

Best regards,

Mirko

 

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Knowledge Partner Knowledge Partner
Knowledge Partner

Yes, that's fine, Mirko.

I would recommend this too. It's an healing activity 👍

Diethmar Rimser
This community is more powerful if you use Likes and Solutions
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