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iPhone Contact Erased

Today we installed the new version of 2.1 gms because the previous system was dead, and it was enough for all users to upgrade the mail client to get back in sync the db. Some of them who have iphone and address book synchronization has happened that all contacts on iphone disappeared.
Can someone explain why?
Thanks
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Re: iPhone Contact Erased

WYNTECH wrote:

>
> Today we installed the new version of 2.1 gms because the previous
> system was dead, and it was enough for all users to upgrade the mail
> client to get back in sync the db. Some of them who have iphone and
> address book synchronization has happened that all contacts on iphone
> disappeared.


Any contacts that synced down from GW should still be there. Contacts
that were created on the phone may appear to be gone. Before
explaining, what version were you on previously? 1.2.x or 2.0.x?

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Joe Marton Emeritus Knowledge Partner
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