shootdawg Super Contributor.
Super Contributor.
1361 views

renaming user

GroupWise 18.0.1
Messenger 18.0.1
ldap sync to edir

User gets married. Change account info and rename eDir and GroupWise. Messenger account is not changed/updated automatically.
User is unable to login. No way to manually change username in Messenger.
Delete account then recreate account.


step by step process:
disassociate GroupWise account from eDir account.
adjust last name in eDir, delete email field
rename eDir account
rename GroupWise account
re-associated GroupWise account with eDir account
create nickname for old email address with 3 month expiration date

there is no place to rename the messenger account.
and an ldap sync does not pickup the account change.

am I wrong in dissociating the GroupWise account from the eDir account before name changes, or will it pick those up automatically?
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3 Replies
AutomaticReply Absent Member.
Absent Member.

Re: renaming user

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jesullivan
New Member.

Re: renaming user

Did you find out how to get messenger accounts renamed automatically? We're having the same issue with our system.
0 Likes
nbasson
New Member.

Re: renaming user

We have the same issue.

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