Button to suppress subsequent Pause Notifications for subscribers

Button to suppress subsequent Pause Notifications for subscribers

0 Votes

Brief Description:
Button to suppress subsequent Pause Notifications for subscribers
Benefits / Value:
PAUSED_SUBSCRIBER.html
This notification is sent to the customer every time a subscription fails. They would like to have an option where could suppress subsequent Pause Notifications for subscribers. For instance, in the way that the customer would receive only once this notification and not every time it fails.

Design details:
Required
Have a button or checkbox

Tags (3)
4 Comments
Micro Focus Contributor
Micro Focus Contributor
Status changed to: Waiting for Votes
 
Micro Focus Contributor
Micro Focus Contributor

I do not think that a subscriber gets notified EVERY time a specific subscription is paused. If a subscription is paused more than once then only the operators are notified each time pause occurs, but the subscriber is notified only during the frist pause, not in subsequent pause. If that's not what we're seeing then please log a defect as the system was designed to work that way and I know it had worked that way for some time, if not now also,

Nivedita

Michael_it Honored Contributor.
Honored Contributor.

Hi, we can confirm that with newer CSA versions its gone. idea can be closed

Micro Focus Contributor
Micro Focus Contributor
Status changed to: Already Offered

Hi,

Marking as "Already offered".

If the idea is something different than the points provided above, please log a new idea with more details.

Thanks,

Prasanna

The opinions expressed above are the personal opinions of the authors, not of Micro Focus. By using this site, you accept the Terms of Use and Rules of Participation. Certain versions of content ("Material") accessible here may contain branding from Hewlett-Packard Company (now HP Inc.) and Hewlett Packard Enterprise Company. As of September 1, 2017, the Material is now offered by Micro Focus, a separately owned and operated company. Any reference to the HP and Hewlett Packard Enterprise/HPE marks is historical in nature, and the HP and Hewlett Packard Enterprise/HPE marks are the property of their respective owners.