Possibility to verify the internal logic of the CSA Database is correct.
over the runtime of CSA (we do run a production instance with DB created with CSA 3.2) we observed several occassions of DB logic corruptions. due to several issues.
e.g. Cross cluster logic issues (e.g. Organisations dublicated in DB). Programming issues. orphraned objects due to incomplete deletion process in old CSA versions. Uprade procedures not correctly upgrading legacy Data.
Benefits / Value
We observe several Issues due to DB inconsistencies resulting in Downtimes of CSA and unnecessary Incidents/cases with Microfocus. verifying DB consistency would allow proactive checking and reduce Downtime and Amount of cases
An extra support tool that verifys that in the DB logically is everything consistent as far as it is possible to be checked. e.g. checking for dublicates in tables where no dublicates should be. check for orphraed objects that are not linked any more. etc. as a result the Tool should show a status and a potential list of issues identified.
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