Achieving "Zen" while monitoring XenApp & XenDesktop using HYCU OMi Management Pack for Citrix

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Post for guest blogger John Lee representing Micro Focus partner HYCU.

Administering multiple sites, managing thousands of VDIs and ensuring a flawless user experience is quite a demanding and stressful job. The consequences of failing to provide this can be quite costly and severe. Being one step ahead would have been a tremendous help in this situation.

So is there a way to ease your Citrix XenApp and XenDesktop administration? We know we cannot predict the future and the HYCU OMi Management Pack for Citrix does not come with a magic crystal ball... but what if staying this one step ahead can be achieved by proactively monitoring your XenApp and XenDesktop environment?

Automatically detecting problems – which in turn can predict more serious problems and prevent disasters – should be the goal for any monitoring solution. Additionally, if you were able to monitor all layers of your Citrix architecture, you would be even more than one step ahead. Being able to check on user logins, sessions, VDIs machine loads, hypervisor connections... all in real time, would put you well ahead. And there is even more. Being able to generate reports based on collected data would help you determine if there is a need to scale and how to handle spikes in your environment. This should be part of any monitoring solution you use for your Citrix environments. With all this information at your disposal, you will be many steps down the right path.

Now let's take a look at how you can stay ahead with the HYCU OMi Management Pack for Citrix. To make things easier, we will divide XenApp and XenDesktop monitoring into several logical groups – environment discovery, dashboards, events, and performance monitoring.

Environment discovery

After initial discovery, the user is presented with a topology view of their Citrix XenApp and XenDesktop environment. The view consists of five layers for easier grouping and managing very large environments.

  • Layer 1: Sites
  • Layer 2: Delivery Controllers
  • Layer 3: Delivery Controller Services
  • Layer 4: Delivery Groups, Hypervisor Connections, Applications
  • Layer 5: Server OS machines

Discovered objects in the topology view also provide a user with their health states and propagate it to the root element. This is extremely useful for drilling down into problems directly from the topology view. Pic1-Citrix.png


On the Citrix XenApp and XenDesktop monitoring home page, you are provided with out-of-the-box dashboards along with a topology view and event browser. At a glance, you are able to see if there are issues with Delivery Controllers, the number of problematic events grouped by severity, historic representation of events and the overall health status. Dashboards are very useful for quickly summarizing the health status of your Citrix environment. They can be also customized so that Citrix administrators can have a single pane of glass for all their monitoring needs.Pic2-Citrix.png



The HYCU OMi Management Pack for Citrix comes with more than 70 different monitoring policies that measure different aspects of your Citrix environment. Policies range from monitoring user logon, authentication, user connections, interactive sessions, VM start times, Delivery Controller services, availability of Delivery Groups to Desktop and Server OS machines and their performance. Policies are grouped in pre-defined management templates for a quick and easy deployment. It really takes just a few clicks to start monitoring! Nevertheless, you always have an option to deploy individual policies and fine tune thresholds to best suit the monitoring needs of your environment.Pic3-Citrix.png


Performance monitoring

Two items we hear the most about are slow logons and inadequate performance of applications and desktops that you deliver. Sounds familiar? Based on recent research, more than 60 percent of Citrix users face these two issues. But don’t worry, help is on the way. All this can be avoided with the HYCU OMi Management Pack for Citrix.

Our monitoring is not only about sending alerts when thresholds are exceeded but also sampling different metrics for performance monitoring. Based on the collected data, Citrix administrators are able to monitor not just CPU and memory utilization of VDIs, network performance and their disk activity, but also expand performance monitoring beyond VDIs. Administrators can also easily monitor Delivery Groups and Sites, which shows them the number of sessions and their types, how many desktops are in use and the duration of logons. This is done via synthetic transactions – another cool feature offered by the HYCU OMi Management Pack for Citrix.


If you are planning to upgrade to Citrix XenApp & XenDesktop 7 or are already using it, and you are tired of multiple consoles to do your monitoring, take a look at the HYCU OMi Management Pack for Citrix. But don't just take our word for it – get started with a free 45-day free trial!

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