Micro Focus is a gold Sponsor of Service Management World 2019 conference, which will take place November 9-13 at Omni Resort at Championsgate in Orlando, Florida. At this conference, organized by HDI, service management leaders meet, discuss and learn about industry trends, secrets, and best practices to improve their service operations. The sessions focus on case studies from companies and interactive sessions from consultants and industry analysts. Attendees will be able to gain insights from both experts and practitioners on how to leverage digital transformation, address disruption, inspire innovation, and lead enterprise service management initiatives.
Micro Focus will exhibit at booth #700, where we will demonstrate the latest and greatest of SMAX and Universal Discovery and CMDB. Following the tradition of previous conferences, we will have a magician at our booth to entertain our visitors and remind them that things are not always what they seem.
On Monday 11/11, during the spotlight session at the exhibition floor, Dean Clayton (PM for SMAX), will present Differentiate Your service Desk with MAX, the Smart Virtual Agent at 6:00 pm. We look forward to your attendance and rich discussion about conversational virtual agents in ITSM.
The Micro Focus team can’t wait to speak with you at booth #700 about your ITSM, discovery and CMDB challenges and initiatives in 2020 and beyond! Vesna, Wes, Dean, Bill, Hollie, Kate and Magician David look forward to meeting you.
In case you won’t be in attendance at the conference this year, you have the chance to learn the latest and greatest on SMAX and Universal Discovery & UCMDB. We are hosting the webinar “What’s New in Service Management Automation” on November 14, in which Michael Pott from product marketing, and Doron Orbach from product management, will talk about software asset management (SAM) enhancements in SMAX, extended public cloud support, capabilities for discovering and managing cloud and Kubernetes resources, and much more.
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