Enterprises and organizations of all sizes are adopting multi-cloud, but that may or may not cause problems if you’re doing configuration management. After all, cloud management teams are most likely not reporting their configuration data to configuration management teams. Many IT teams end up using platform specific tools to manage their cloud infrastructure that probably aren’t integrated into your CMDB. Since individual business units or teams may be using different clouds and different tools, how can you accurately keep track of how cloud infrastructure and cloud services are being delivered—much less tie that data into other disciplines like IT service management (ITSM), IT asset management (ITAM), or software asset management (SAM)?
Ideally, you’d have a discovery tool and CMDB that could cover configuration management in the cloud while also tackling on-premises infrastructure, end-points, and containers . . . and if you’re using Micro Focus Universal Discovery and Universal CMDB, you get exactly that.
What’s nice about Universal Discovery and UCDMB is that for cloud and containers, much of the discovery is event-based. As changes are made to those environments—your CMDB is automatically updated with relevant changes, regardless of the platform. This is particularly important for cloud and containers, which may change frequently. After all, it’s not like there’s physical hardware to manage or purchase, so changes can (and do) happen frequently.
However, problems can quickly arise when the cloud management or cloud services team makes changes without properly notifying IT service management teams, IT asset management teams, or software asset management teams. Suddenly—answering questions like: “Am I in compliance with my software licensing agreement?”, “Could I reduce costs by reassigning or retiring unused licenses?”, or “Will changing my cloud infrastructure have an impact on my business services?” cannot be easily answered. Worse yet, answers may differ depending on which team you ask because no one is operating from the same data!
That’s why having some sort of centralized and federated source of configuration truth across multi-cloud, containers, and on-premises IT is critical in today’s world. Plus, having that centralized repository of IT information allows a more unified approach to IT Operations across multiple disciplines like hybrid cloud management, IT service management, IT asset management, and more!
Want to learn more about how configuration management can help your hybrid IT management strategy across multi-cloud, containers, endpoints, and on-premises IT?
Join us live or watch this on-demand webinar:
Creating a Single Source of IT Truth in Multi-Cloud and Containerized World
Simply put, organizations moving to multi-cloud and hybrid cloud management, adopting intelligent AIOps, or embracing Enterprise Service Management need a good and consolidated configuration management database to build upon. Diversified IT operations functions should leverage a single source of IT truth, so you can accurately know what you have, how it is configured, and how individual changes affect your entire IT ecosystem. Luckily for everyone, Micro Focus Universal Discovery and UCMDB provides exactly that!
If you haven’t checked out Micro Focus Universal Discovery and UCMDB in a bit, there are some recent information for you to check out, including:
- Updated Product Website
- Updated/New Infographic: Configuration Management in a Multi-Cloud Era
- New Product Brief for CMS 2020.05
- Universal Discovery and UCMDB YouTube Playlist