As the new NOM Technical Marketing Manager, I am excited to announce the latest updates to Network Operations Management with NOM 2018.08.
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In this fifth consecutive quarterly release we have added even greater value to NOM and extended our leadership by:
- New licensing model which lowers the purchase cost of NOM and upgrades from NNMi and NA.
- Continuing to lower the mean-time-to-resolution (MTTR) when diagnosing performance issues through added performance metrics available in Diagnostic Analytics.
- Enhancing our ability to manage Cisco ACI fabrics via our integration to the APIC Controller.
- Improved architecture enhancement via further decomposition of NOM’s Container Deployment Foundation (CDF).
- Increased focus on customer enhancement requests with initial deliveries of Idea Exchange customer suggestions and increased quality.
- And more...
Let’s dig in and look at some of these new enhancements in NOM 2018.08.
New NOM Licensing Model
In an effort to help customers attain the added value of NOM from the start and through license upgrades from NNMi and NA, we’ve increased the type of devices (and virtual elements) to the NOM Endpoint license. We’ve added server OSIs, ping-only nodes, vSwitches, LWAPs and others to the list that was previously limited to IP Phones and VMs. The Endpoint license still maps into 1/10th of a full NOM node as before.
The new pricing now aligns with the value the customer receives from managing these devices, and makes it more practical for customers to expand their management in NOM to more of their network.
Enhanced Change-Correlated Performance Views
While most network management solutions can display a time-series performance graph on a dashboard, only NOM overlays configuration changes on the same graph for quick correlation without any user-created analytics. With the 2018.08 release, we’ve also added 37 new performance metrics in the areas of QA, QoS, and Traffic to make Diagnostic Analytics’ even more powerful.
These improvements continue to lower MTTR for network operators by providing them access to configuration, and performance data on the same chart. Our competitors make you navigate menus and screens, or even switch tools to access the same data!
Diagnostic Analytics of this type is unique to NOM… none of our competitors have, and use it as a competitive differentiator with customers!
Enhanced Cisco ACI SDN Support
Continuing deeper into our Software Defined Networks support, we’ve enhanced our direct NOM integration with Cisco Application Policy Infrastructure Controllers (APIC). In the 2018.08 release we now provide and easy to use administration capability to tune APIC faults sent to NOM. NOM instructs the APIC (using a publish/subscribe model) to include or exclude types of faults coming from the APIC. The benefits include:
- Ability to select what’s important to your operators’ needs.
- Increase scale by reducing NOM’s work filtering & correlating events.
- No need to learn APIC management software for this purpose
More Progress on NOM Container Deployment Foundation (CDF) for Enterprise Deployments
Both NOM Express and Premium get increased decomposition of their CDF components to improve CDF deployment functionality in large, enterprise environments. In the 2018.08 release we have packaged FTP into its own individual container.
NOM CDF backup and restore now get a service that is shared across ITOM. This works for NOM’s Postgres DBs and utilizes the shared ID Management service for secured backup and restore to deliver more automation and easier administration.
A Focus on Customer Community and Quality
With the recent introduction of the NOM Idea Exchange we are now taking crowd-sourced input from our user community. Many NOM customers are very active in this community and introducing and socializing many great ideas for improvement.
In the 2018.08 release we moved many customer requests from the Support database “CRRCs” into Idea Exchange for increased visibility and commentary. We have implemented 14 items from Idea Exchange in this release. We have also implemented 297 quality-related defects – both from customers and found internally.
NOM extends its lead in network diagnosis with the best and only change-correlated performance graphs in the industry, improved integration with the leading SDN vendor (Cisco), continued progress to modernize its architecture, and delivery of even more customer-initiated enhancements.
Network Operations Management