What’s new in Operations Bridge 2019.08 - Analyze Application Health

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We’re excited to announce the availability of Micro Focus Operations Bridge 2019.08. This release includes a bunch of enterprise readiness and stability updates, as well as functional enhancements and improvements to the existing features.

This is a 5-part blog, where the functionality included in this release is mapped to different Operations Bridge features. This part talks about what’s new in Operations Bridge 2019.08 - Analyze Application Health. The other parts are listed below:

Analyze Application Health

In this Operations Bridge feature you can measure end user experience and alert on availability and performance issues before there is any business impact by using repeatable transactions from multiple locations. See your applications as your users do, on any cloud platform, on-premise and on mobile devices, with agentless monitoring. Use this monitoring data to fuel analytics and find root causes of problems up to 70% faster.

SiteScope 2019.08

One of the key concepts that is core to SiteScope is its agentless monitoring capability. Agentless monitoring means that monitoring can be accomplished without deploying agent software on the servers that need to be monitored. This makes deployment and maintenance of SiteScope relatively simple compared to other performance or operational monitoring solutions. To know more about Sitescope 2019.08 see the ITOM Practitioner Portal. The new and updated features of Sitescope 2019.08 are listed below:

Support token based authentication via SiteScope REST API monitor

Previously the SiteScope REST API Monitor supported only 2 modes of authentication – user name and password based, and certificate based. It now supports token based authentication to access the target API.

The user needs to provide following additional details in the monitor:

  • Client secret and key
  • Authentication token URL
  • Response type- XML/JSON
  • Name of the element containing the token within the response

SiteScope uses the client secret and key to access the “Authentication token URL” (this is a POST request) and parse the response to obtain the token. See below the changed UI for Sitescope REST API Monitor. You can get more information on SiteScope REST API Monitor on the Practitioner Portal.

sitescope-main.jpgCyberArk integration enhancements to limit vault access to SiteScope processes

SiteScope can be integrated with CyberArk enterprise password vault to securely store server, operating system, and application credentials for a server or monitor. The credentials are not stored locally on the SiteScope server. Instead, SiteScope stores only references to the password. Whenever required, the passwords are retrieved from the digital vault using the stored references.

You can integrate SiteScope with the following versions of CyberArk: 10.1, 10.2, 10.3, 10.4, 10.5, 10.6, and 10.7.

The benefits of integrating with CyberArk enterprise password vault are:

  • Reduces effort required to manage the credentials
  • Simplifies user-experience as only one credential needs to be managed in the password vault
  • Reduces the audit time as accounts are centralized
  • Enables organizations to comply with internal and regulatory compliance requirements of periodic password replacement
  • For more information on SiteScope and CyberArk Integration see the Practitioner Portal.

Clearing outstanding events after monitors undergo maintenance

This feature enables events in OBM to get cleared automatically when the customer disables the monitor in Sitescope. This is achieved by setting the parameter ‘_closeEventWhenMonitorDisable=true’ in the master.config file (on Sitescope Server) and restarting the Sitescope Server. To get more information on OBM automatic event clearing see the Practitioner Portal.

RUM 9.52

RUM monitors both user and system initiated network traffic between client machines and servers, and between servers, collecting network and server performance and availability data in real time. This enables administrators to pinpoint the cause of delays and quantify the business impact of detected performance issues related to end users. The new and updated features of RUM 9.52 are listed below:

  • Replaced embedded MySQL with SQLite for RUM sniffer Probe
  • RUM Engine is certified to connect to external MySQL DB (community version 5.7.26)
  • Replace Struts 1.2.4 with Struts 1.3.10 + addressed security vulnerabilities
  • RUM COSO - Remaining data samples are pushed to COSO (Events, TCP Connections, Crashes, Transactions, CBD(component break down)
  • RUM Support for monitoring of applications hosted on AWS Cloud using Server Collector on Linux
  • RUM Server Collector benchmarking
  • RUM Engine Upgrade to latest Open Java JDK
  • AppPulse migration from saas.hpe.com to saas.microfocus.com
  • RUM 9.52 documents are now online on ITOM Practitioner Portal

BPM 9.52

Business Process Monitor (BPM) is one of the Application Performance Management (APM) data collectors. BPM proactively monitors enterprise applications in real time, identifying performance and availability problems before users experience them. It enables you to monitor sites from various locations, emulating the end-user experience, and so assess site performance from different client perspectives. The new and updated features of BPM 9.52 are listed below:

  • Consumption of Load Runner 12.63 (PCOIP protocol support)
  • Certification of Mobile Center 3.2, for mobile synthetic transactions
  • Support for UFT 14.53 (Unified Functional Testing script replay)
  • Support latest Citrix XenApp 7.18
  • Support MC 3.2 using TruClient Native Mobile protocol v12.63 and UFT 14.53
  • Additional data to COSO (web trace, error & components)
  • Platform Certifications for RHEL 7.4, OEL 7.3, Windows 10 (until version 1809)
  • BPM 9.52 documents are now online on ITOM Practitioner Portal

We encourage you to try out our new features and enhancements! For further information on our offerings, visit the Operations Bridge product page, explore our documentation resources and check out our videos and blogs.

If you have feedback or suggestions, don’t hesitate to comment on this article.

Explore full capabilities of Operations Bridge by taking a look at our Operations Bridge Manager, Operations Bridge Analytics, Operation Bridge Content, Operations Connector (OpsCx), Business Value Dashboard (BVD) and Operations Orchestration (OO) documentation!

Events

To get more information on this release and how customers are using Operations Bridge, we are happy to announce the following events:

Read all our news at the Operations Bridge blog.

References

Explore all the capabilities of the Operations Bridge and technology integrations by visiting these sites:

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