IT Operations Management Blog
Learn how IT operations management (ITOM) solutions fuel digital business performance through automation, orchestration, and transformation.
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IT Operations Management Blog

Micro Focus Expert
Micro Focus Expert

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We've created the COVID-19 ITOM - Best Practice Sharing Community to learn and share your ideas. Share your tips and tricks, and see what others are doing.


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Absent Member.
Absent Member.

closeup-photography-of-white-gate-with-brass-colored-padlock-846288.jpgWhen the outbreak of the Corona virus hit one of the world’s largest countries and it went into lockdown, most federal agencies were instructed to work remotely. This included its federal judicial body – a long-time Micro Focus ITSM customer with 10,000+ users who had made extensive use of Micro Focus SMAX to maintain their service centre for both IT and the enterprise.


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New Member.

100-team (002)_RS.jpgI recently attended the PINK20 conference in Las Vegas manning the booth for Micro Focus and showing our service management tool SMAX as well as our CMDB solution CMS.


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Micro Focus Contributor
Micro Focus Contributor

buzzwords.pngOriginally coined by Gartner, the term AIOps stands for artificial intelligence for IT operations… and has quickly become the 2020 IT buzz word. Why? Because AIOps is offering the all-encompassing strategy for using machine learning and AI to maximize big data and analytics that, in turn, can power automation and business workflows.


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New Member.

webinar_march 24 2020.jpgSMAX and RPA Webinar: Automating Service Management the Smart Way | March 24, 2020


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Micro Focus Expert
Micro Focus Expert

hague 5.pngMicro Focus Universe Europe is only three weeks away. Here’s what you can expect from Operations Bridge and AIOps! 


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ITOM Welcome to the ITOM Blog!
Learn how IT operations management (ITOM) solutions fuel digital business performance through automation, orchestration, and transformation.

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The opinions expressed above are the personal opinions of the authors, not of Micro Focus. By using this site, you accept the Terms of Use and Rules of Participation. Certain versions of content ("Material") accessible here may contain branding from Hewlett-Packard Company (now HP Inc.) and Hewlett Packard Enterprise Company. As of September 1, 2017, the Material is now offered by Micro Focus, a separately owned and operated company. Any reference to the HP and Hewlett Packard Enterprise/HPE marks is historical in nature, and the HP and Hewlett Packard Enterprise/HPE marks are the property of their respective owners.