IT Operations Management Blog
Learn how IT operations management (ITOM) solutions fuel digital business performance through automation, orchestration, and transformation.
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IT Operations Management Blog

Micro Focus Contributor
Micro Focus Contributor

pexels-photo-373543.jpegYou are most likely no stranger to the intelligence of Robotic Process Automation (RPA) and the technology behind it. Companies are seeing RPA as the quintessential shift in the digital economy. Emerging technologies such as machine learning (ML), artificial intelligence (AI), robotics, natural language processing (NLP), virtual reality (VR), and more are now disrupted by what World Economic Forum calls the fourth industrial revolution.


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Micro Focus Frequent Contributor
Micro Focus Frequent Contributor

Aviva COVID BVD.jpgHere is a first look at how our Operations Bridge and Network Operations Management customers are responding to COVID-19 with Business Value Dashboards.  We also have a new COVID-ITOM Best Practice sharing forum on our ITOM Community site.  Check out this blog to get all the details. 


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Micro Focus Expert
Micro Focus Expert

SPAR presentation at Micro Focus #VirtualUniverseSPAR presentation at Micro Focus #VirtualUniverse

SPAR is one of Europe’s largest retailers. Read on to see the questions and answers from Franz’s presentation.


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Micro Focus Contributor
Micro Focus Contributor

torres-1670879_640.jpgMicro Focus’ Hybrid Cloud Management (HCM) platform enables IT companies and service providers to efficiently design, develop, provision, and manage custom-architected hybrid services. The core capabilities of the HCM suite streamlines the entire delivery process across a hybrid environment. Its centralized self-service portal empowers IT teams and users with enterprise-grade multitenancy options and customizable access permissions for better control.


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Micro Focus Expert
Micro Focus Expert

Join your peers at the COVID-19 Best Practice Sharing CommunityJoin your peers at the COVID-19 Best Practice Sharing Community

We've created the COVID-19 ITOM - Best Practice Sharing Community to learn and share your ideas. Share your tips and tricks, and see what others are doing.


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Absent Member.
Absent Member.

closeup-photography-of-white-gate-with-brass-colored-padlock-846288.jpgWhen the outbreak of the Corona virus hit one of the world’s largest countries and it went into lockdown, most federal agencies were instructed to work remotely. This included its federal judicial body – a long-time Micro Focus ITSM customer with 10,000+ users who had made extensive use of Micro Focus SMAX to maintain their service centre for both IT and the enterprise.


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ITOM Welcome to the ITOM Blog!
Learn how IT operations management (ITOM) solutions fuel digital business performance through automation, orchestration, and transformation.

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