You are most likely no stranger to the intelligence of Robotic Process Automation (RPA) and the technology behind it. Companies are seeing RPA as the quintessential shift in the digital economy. Emerging technologies such as machine learning (ML), artificial intelligence (AI), robotics, natural language processing (NLP), virtual reality (VR), and more are now disrupted by what World Economic Forum calls the fourth industrial revolution.
Here is a first look at how our Operations Bridge and Network Operations Management customers are responding to COVID-19 with Business Value Dashboards. We also have a new COVID-ITOM Best Practice sharing forum on our ITOM Community site. Check out this blog to get all the details.
Micro Focus’ Hybrid Cloud Management (HCM) platform enables IT companies and service providers to efficiently design, develop, provision, and manage custom-architected hybrid services. The core capabilities of the HCM suite streamlines the entire delivery process across a hybrid environment. Its centralized self-service portal empowers IT teams and users with enterprise-grade multitenancy options and customizable access permissions for better control.
When the outbreak of the Corona virus hit one of the world’s largest countries and it went into lockdown, most federal agencies were instructed to work remotely. This included its federal judicial body – a long-time Micro Focus ITSM customer with 10,000+ users who had made extensive use of Micro Focus SMAX to maintain their service centre for both IT and the enterprise.