IT Operations Management Blog
Learn how IT operations management (ITOM) solutions fuel digital business performance through automation, orchestration, and transformation.
Use the OPTIONS button below to subscribe

IT Operations Management Blog - Page 2

Micro Focus Expert
Micro Focus Expert

large (1).jpg

Automation is revolutionizing how IT is delivered. But what is the impact of this change to the customer experience? Keep reading to find out more about the experience of Rabobank, and find out how you can hear their story.

 


Read Blog Article

Read more
0 0 1,796
Micro Focus Expert
Micro Focus Expert

Service Portal.pngA new version of Service Management Automation is available now. This version is built on the new ITOM Platform. Keep reading to learn how these capabilities will benefit you.


Read Blog Article

Read more
0 1 4,181
LeonardoChen Super Contributor.
Super Contributor.

Keep reading to find out what’s new in SMA ChatOps 2017.11 release


Read Blog Article

Read more
1 2 2,631
Odorizzi
New Member.

Parthenon teaser.png

 

ITSM has been built on three common pillars: people, processes and tools. But in recent years those tools have shifted and have new capabilities associated with them. Keep reading to learn about these enhancements.


Read Blog Article

Read more
2 1 1,961
Micro Focus Expert
Micro Focus Expert

After a major transformation of our ITSM portfolio, we are excited to unveil the new generation of service desk, the Service Management Automation X (SMA-X) suite. Read more to know what is inside and what makes it so new and exciting.


Read Blog Article

Read more
6 4 4,186
Micro Focus Expert
Micro Focus Expert

How many service desk tickets is your organization seeing this year? We are hosting a webinar to help you understand how to improve the automation of your tickets, and make it super easy for users to self-help or submit a ticket when needed.

webinar-october.png


Read Blog Article

Read more
2 2 1,959
The opinions expressed above are the personal opinions of the authors, not of Micro Focus. By using this site, you accept the Terms of Use and Rules of Participation. Certain versions of content ("Material") accessible here may contain branding from Hewlett-Packard Company (now HP Inc.) and Hewlett Packard Enterprise Company. As of September 1, 2017, the Material is now offered by Micro Focus, a separately owned and operated company. Any reference to the HP and Hewlett Packard Enterprise/HPE marks is historical in nature, and the HP and Hewlett Packard Enterprise/HPE marks are the property of their respective owners.