Agent Call Home
Can someone please explain the technical aspect of the DDMI Agent Call home? My company is now going through a very intense Remediation process. I'm finding a LOT of devices on this list are devices that should be calling home, but aren't.
So my questions:
#1) How often does the device call home?
#1B) Are there certain triggers that force it to call home? (IE, network connection change)
#2) Can I modify the frequency that devices call home ?
I believe timing is my main issue. These devices are only connected over VPN for maybe an hour a day, a few days a week. So it doesn't appear that the DDMI agent has enough time to call-home... it's not calling home in that small window.
Re: Agent Call Home
CallHome will only be sent if there is a network connection
- CallHome is triggered when the agent starts
- Agent CallHome is repeated ever 8 hours if necessary
- CallHome is triggered when the IP of a device changes
- CallHome is triggered when an additional interface is added to the device