Absent Member.. Sammy09 Absent Member..
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Asset Manager DDMI Data Integrity Issues

 

I have noticied the ddmi agents are not scanning the network completely, meaning lot of devices in the same subnet are not found. When you query thro the find option and try to model, it is giving the error "system not in the database"

 

Is there any logs or reports which shows how many devices are scanned or identified in each device group, this will help in troubleshooting the missing devices

 

If a system is not scanned for a while the data in the asset manager will not be accurate as the dtLastScan will be too old so the discrepancy reports cannot be produced accurately.

 

How can a user produce a discrepancy report from the ddmi to find out on a weekly basis what is the difference between last week scan and this week scan. ie between 2 scans what is the delta devices added or device not responding. Reports like this will improve the data integrity

 

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Irina_Miryanova Frequent Contributor.
Frequent Contributor.

Re: Asset Manager DDMI Data Integrity Issues

Hello,

 

If you get a report that a specific ip address is not in the Database, please make sure that it has been included into Configuration. You can check the ranges that were cofigured on the DDMI Server Web UI under Status>Current Settings>Discovery Configuration or you can export current Server configuration into an html file under Status Current Settings>Server Configuration for Support.

 

You can see some reports under Device Status, for example Device Status>Scan file status (you can Group by varios categories including "Run data") or you can check under Device Status> Scanner Execution details and Group the devices by "Completion code" and see whether there were any failures.

 

Regards,

Irina

 

 

 

 

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Daniela_G Acclaimed Contributor.
Acclaimed Contributor.

Re: Asset Manager DDMI Data Integrity Issues

Hello @Sammy09

I would like to know if the information provided was useful?
Please do not hesitate to let us know if you need something else.

Regards,

Daniela Gómez Alvarado
Customer Support Engineer

If you find that this or any other post resolves your issue, please be sure to mark it as an accepted solution.
If you are satisfied with anyone’s response please remember to give them a KUDOS by clicking on the STAR at the bottom left of the post and show your appreciation.
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