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Absent Member.. punyapol Absent Member..
Absent Member..
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DDMI Can't start service Apache SSL Web Server !!!

DDMI Can't start service Apache SSL Web Server !!!

 

 

Please see attached file.

 

 

 

Thank you

Punyapol

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Shilei Absent Member.
Absent Member.

Re: DDMI Can't start service Apache SSL Web Server !!!

Hello,

 

Have you tried to reboot DDMi server?

What changes did you do on  DDMi server then the service couldn't start? Did you install any windows updates, DDMi patches, or other applications on this server?

 

 

Could you check if there is any 3rd party applications/ports interrupting DDMi service?  the Virus scanner installed on the DDM Inventroy server should be configured to exclude real-time scanning of the DDM Inventory Data directory.

The real-time virus scanner should exclude the entire DDM Inventory data directory, rather than specific files, since many different file types are effected throughout the data directory.

Antivirus software needs to be configured to exclude both <Data> and <Program> directories of DDMI. please check this guide: http://support.openview.hp.com/selfsolve/document/KM323042

 

On the other hand, that DDMI is recommended to be installed on a dedicated server, no other 3rd party application should be installed on the same system DDMI server is in. Please note, that if another installation of Perl exists on the server where DDMI is being installed, the DDMI services will not start. The installation of Perl may be embedded within another application (such as MKS Toolkit, BMC software, etc.)

DDMI needs to be installed on a dedicated server to ensure that other applications due not interfere with DDMI operations.

 

In addition, what it is saying in system events log? could you show us?

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Absent Member.. punyapol Absent Member..
Absent Member..

Re: DDMI Can't start service Apache SSL Web Server !!!

I can't open link https://localhost

 

Please see in attached file.

 

Please, You help remote web-ex to me.

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Shilei Absent Member.
Absent Member.

Re: DDMI Can't start service Apache SSL Web Server !!!

Hello

 

Please check there is port conflicts. and refer to this KM:http://support.openview.hp.com/selfsolve/document/KM443811

 

http://support.openview.hp.com/selfsolve/document/KM1139407

 

If the issue persists, you may need to open a support case. it needs to check log in details.

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Absent Member.. punyapol Absent Member..
Absent Member..

Re: DDMI Can't start service Apache SSL Web Server !!!

I can't open same it. 

 

 

Please see attached file.

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