fp_idmworks Super Contributor.
Super Contributor.
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3.5 -- reconfiguration -- leads to reinstall

In the last couple of months I have experienced issues with an install where when changing the certificate, the port, etc; it leads to errors regarding messages where it is expecting a given URL but returns another. Usually the host name dns is being expected or returned when it was never part of the configuration.

Is there something in the webapps data that needs to be cleaned out with certain reconfigurations? Should we be deleting everything in webapps but the war files, clean the temp and work/Catalina files, or other factors in order to do a successful configuration change?

We tried converting to port 443 and then back to the high port just to get it working as we couldn't get 443 to work. We made sure that all uri settings in configupdate, configutil were set. We also looked at the ism and other property files to see if there was anything missing. We could not resolve it.

After doing a full reinstall everything is working just fine. I have had two customer's with similar issues and my own lab. Reinstall was always needed.

What data configurations may we be msising or what data would need to be cleaned up?

thanks,
Fred
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4 Replies
Micro Focus Expert
Micro Focus Expert

Re: 3.5 -- reconfiguration -- leads to reinstall

On 3/19/19 1:54 PM, fp IDMWORKS wrote:
>
> In the last couple of months I have experienced issues with an install
> where when changing the certificate, the port, etc; it leads to errors
> regarding messages where it is expecting a given URL but returns
> another. Usually the host name dns is being expected or returned when it
> was never part of the configuration.
>
> Is there something in the webapps data that needs to be cleaned out with
> certain reconfigurations? Should we be deleting everything in webapps
> but the war files, clean the temp and work/Catalina files, or other
> factors in order to do a successful configuration change?
>
> We tried converting to port 443 and then back to the high port just to
> get it working as we couldn't get 443 to work. We made sure that all uri
> settings in configupdate, configutil were set. We also looked at the ism
> and other property files to see if there was anything missing. We could
> not resolve it.
>
> After doing a full reinstall everything is working just fine. I have had
> two customer's with similar issues and my own lab. Reinstall was always
> needed.
>
> What data configurations may we be msising or what data would need to be
> cleaned up?
>
> thanks,
> Fred
>
>

Greetings,
I have switched my configurations (for example: from using SAML,
AAF, reCapture, http to https, https back to http, to using a LB) all
without ever having to re-install. It will require the use of both
configupdate and configutil to adjust according. Without a bit more
detail (steps taken and values) it is a bit hard to direct. In this
case, I would suggest opening a Service Request so that information can
be shared.

--
Sincerely,
Steven Williams
Principal Enterprise Architect
Micro Focus
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jrmhscht Super Contributor.
Super Contributor.

Re: 3.5 -- reconfiguration -- leads to reinstall

We determined that the first time you run configupdate and save after installing it changes the redirect urls from https://example.com/oauth.html to /oauth.html. We had to enter the full redirect url in configupdate and then it worked.
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Micro Focus Expert
Micro Focus Expert

Re: 3.5 -- reconfiguration -- leads to reinstall

On 3/22/19 9:46 AM, jrmhscht wrote:
>
> We determined that the first time you run configupdate and save after
> installing it changes the redirect urls from
> https://example.com/oauth.html to /oauth.html. We had to enter the full
> redirect url in configupdate and then it worked.
>
>

Greetings,

1) If OSP and ID Gov are on the same server,then it is not necessary to
update the SSO client information in configupdate.

2) Once you launch configupdate, the values will be /oauth (no matter if
OSP is on the same machine or not) and it will be necessary to fill in
all of the information on SSO client tab. Make sure the URLs are full.

We are working on an improvement for the interaction between
configupdate and configutil and shared properties (database and file
system).



--
Sincerely,
Steven Williams
Principal Enterprise Architect
Micro Focus
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fp_idmworks Super Contributor.
Super Contributor.

Re: 3.5 -- reconfiguration -- leads to reinstall

Yes, I that makes sense now. I will refer this to the engineers.
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