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Adding recipient information to the Access Request approval screen is needed

Idea ID 2855228

Adding recipient information to the Access Request approval screen is needed

When you are an Access Request approver, you do not always know the people you are approving access for.  It would be beneficial to have a link to the recipient's identity information, so you can see things like title, area of the business they work in, who their manager is, etc.  Having configurable identity information would be the best solution so the approver can look for whatever it is that will help them make a good decision.  

2 Comments
Micro Focus Expert
Micro Focus Expert
Status changed to: Needs Clarification

This is possible via custom approval forms forms. Can you please clarify the use case outside of custom forms?

Micro Focus Expert
Micro Focus Expert

This is a general request and not specific to any one permission or technical role.  I believe the custom approval form will have to put on every item  (permission or technical role) being approved.  We don't care about the individual item being requested, rather that we know more information about the recipient.  It would be nice to have the ability to click on the recipient (shown with a blue underlined text indicating more information is available) and then have identity information that is configurable pop up.  You could even expand this to have the configured identity information to be available in other areas of the product as well.   This could be used wherever additional identity information might be needed.

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