Anonymous_User Absent Member.
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About Workflow Delegation in User Application


Hi,

I am trying to configure the Delegation Assignment from User Application
using Identity Manager 4.0.2

Use case description:
Assigning TestUser1 as delegatee for TestMgr1 only for specified request
*with an expiration time*.

Steps followed: (Assign Delegation)
1. Login with administrator, Settings->TeamSettings->Team Delegate
Assignments
2. Selected TestMgr1->New
3. Entered TestUser1 as Delegatee Name
4. Set Expiration Time as (For eg: 02:45 PM)
5. Selected only the only particualr request defination and submitted.

Steps followed: (Edit Availability)
1. Login with TestMgr1 -> Edit Availability
2. Left unavialble From time as unchanged
3. Set the Unavailable untill time as (For eg: 02:45 PM)
4. Selected the above defined request defination (PRD) and submitted.

ISSUE DESCRIPTION:
EVEN AFTER THE EXPIRATION TIME IS OVER, THE DELEGATEE USER (TESTUSER1)
IS GETTING ASSIGNED WITH TESTMGR1 TASKS AND CAN TAKE NECESSARY ACTIONS.
Validation Performed:
1. Verfying from administrator for My Team delegation for TestMgr1 user
is not showing any assignments after expiration time.
2. TestMgr1 user's Edit availability shows the delagtes assigned
details.

Thanks & Regards
Neha


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Anonymous_User Absent Member.
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Re: About Workflow Delegation in User Application


Can I expect some help from anyone regarding the above issue mentioned?

Thanks
Neha


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Anonymous_User Absent Member.
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Re: About Workflow Delegation in User Application

On Tue, 07 Jan 2014 04:04:02 +0000, neha gupta wrote:

> Can I expect some help from anyone regarding the above issue mentioned?


The support forums are a volunteer, best efforts, resource. It is
possible that nobody here knows the answer to your question. You may need
to open a service request with NetIQ Support.


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David Gersic dgersic_@_niu.edu
Knowledge Partner http://forums.netiq.com

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Anonymous_User Absent Member.
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Re: About Workflow Delegation in User Application

On 01/08/2014 03:30 PM, David Gersic wrote:
> On Tue, 07 Jan 2014 04:04:02 +0000, neha gupta wrote:
>
>> Can I expect some help from anyone regarding the above issue mentioned?

>
> The support forums are a volunteer, best efforts, resource. It is
> possible that nobody here knows the answer to your question. You may need
> to open a service request with NetIQ Support.
>
>

Greetings,
I am in the middle of a couple of other aspects right now. I hope
to look at this soon. If you need an answer quicker then please log a
service request.

--

Sincerely,
Steven Williams
Lead Software Engineer
NetIQ
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Anonymous_User Absent Member.
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Re: About Workflow Delegation in User Application


Hi Neha,

Did you solve this issue? I have the same problem.

Thanks and regards,

Luis


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Anonymous_User Absent Member.
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Re: About Workflow Delegation in User Application


lbattistello;247781 Wrote:
> Hi Neha,
>
> Did you solve this issue? I have the same problem.
>
> Thanks and regards,
>
> Luis


Hi Luis,

I couldn't get any resolution for this issue and neither had any
solution from the forum team.

Regards


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Anonymous_User Absent Member.
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Re: About Workflow Delegation in User Application


Thanks for your information.
Regards,


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