Anonymous_User Absent Member.
Absent Member.
179 views

CITester No Response at Phase II


Hi All,

I encountered an issue where upon execution of the CITester, it remains
stagnant at Phase II: Attempt PeopleSoft client authentication.

Output from the CITester execution is as follows:

Phase I: Create PeopleSoft client session
-----------------------------------------
** PeopleSoft client session established successfully.


Phase II: Attempt PeopleSoft client authentication
--------------------------------------------------
Enter The Application Server Name (Leading '//' required!):
//xxx.xxx.xxx.xxx
Enter The Application Server Port Number[9000]: xxxx
Enter PeopleSoft UserID [PSADMIN]:
Enter PeopleSoft UserID Password: [PSADMIN]:

There's no error message whatsoever. Couldn't identify the cause of the
connectivity problem.

Thanks for your help.


--
ronaldteng
------------------------------------------------------------------------
ronaldteng's Profile: https://forums.netiq.com/member.php?userid=3908
View this thread: https://forums.netiq.com/showthread.php?t=48206

Labels (1)
0 Likes
4 Replies
Anonymous_User Absent Member.
Absent Member.

Re: CITester No Response at Phase II

On Wed, 17 Jul 2013 04:44:02 +0000, ronaldteng wrote:

> There's no error message whatsoever. Couldn't identify the cause of the
> connectivity problem.


This kinda sounds like a firewall throwing away packets. You might need a
Wireshark trace to figure this one out.


--
--------------------------------------------------------------------------
David Gersic dgersic_@_niu.edu
Knowledge Partner http://forums.netiq.com

Please post questions in the forums. No support provided via email.

0 Likes
Anonymous_User Absent Member.
Absent Member.

Re: CITester No Response at Phase II


hi dgersic,

Thanks for you reply.

Btw, does CITester produces any log that I can refer to?

Also, is it compulsory for the PeopleSoft driver to connect to a jolt
port?

Thanks.


--
ronaldteng
------------------------------------------------------------------------
ronaldteng's Profile: https://forums.netiq.com/member.php?userid=3908
View this thread: https://forums.netiq.com/showthread.php?t=48206

0 Likes
Anonymous_User Absent Member.
Absent Member.

Re: CITester No Response at Phase II

On Mon, 22 Jul 2013 06:24:01 +0000, ronaldteng wrote:

> Btw, does CITester produces any log that I can refer to?


Not that I know of. I'm pretty sure that it's console output only.


> Also, is it compulsory for the PeopleSoft driver to connect to a jolt
> port?


As far as I know, yes, that's what the PeopleSoft CI supports.


--
--------------------------------------------------------------------------
David Gersic dgersic_@_niu.edu
Knowledge Partner http://forums.netiq.com

Please post questions in the forums. No support provided via email.

0 Likes
Anonymous_User Absent Member.
Absent Member.

Re: CITester No Response at Phase II


Based on my experience most of the issues I have had with the CITester
utility at that stage in the communication process were on the
Peoplesoft side. From the account I was using not having the proper
access to a misconfigured CI including the wrong port number. A couple
of times it was a firewall issue. Have you talked to the PeopleSoft
admin(s) to make sure that account has the correct roles and that the CI
is configured correctly?

You can also check if you can at least hit the port on that server using
the netcat command. Out of habit I use netcat (or nc in some systems)as
"nc -zv ip_addres port_number." If you can connect to that port from
your server, it will be a misconfigured CI. I can't tell you what might
be misconfigured since all that Peoplesoft stuff is "English" to me. 🙂
I don't understand a thing, so I have to rely on them to fix whatever is
not working. They might have the logs on their end showing your
connection attempt.


--
celsolima
------------------------------------------------------------------------
celsolima's Profile: https://forums.netiq.com/member.php?userid=260
View this thread: https://forums.netiq.com/showthread.php?t=48206

0 Likes
The opinions expressed above are the personal opinions of the authors, not of Micro Focus. By using this site, you accept the Terms of Use and Rules of Participation. Certain versions of content ("Material") accessible here may contain branding from Hewlett-Packard Company (now HP Inc.) and Hewlett Packard Enterprise Company. As of September 1, 2017, the Material is now offered by Micro Focus, a separately owned and operated company. Any reference to the HP and Hewlett Packard Enterprise/HPE marks is historical in nature, and the HP and Hewlett Packard Enterprise/HPE marks are the property of their respective owners.