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Lieutenant Commander
Lieutenant Commander
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Disable helpdesk in IDM

I would like to disable the helpdesk feature in the IDM Dashboard, but there does not seem to be any option to do this. I can see it listed under the Access settings, but it is a dummy entry, and there are no options to change anything. You can see there is no entry for Trustees for this item:

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Knowledge Partner Knowledge Partner
Knowledge Partner

David Gersic posted a day or three back about how to do it with CSS.  You need to hide the elements since as you noted iit cannot be directly turned off.

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Lieutenant Commander
Lieutenant Commander

Goodday
I am trying to find the post from David Gersic , can you point me to it

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