marcossv9 Absent Member.
Absent Member.
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ERROR [RPT -CORE] Failed to to connect. Api: http://... IDM


Morning guys, I´m looking for help..
This is my issue :

When I try to active the "Collection state" inside Identity Reporting
Module in Data Collection>Identity Vaults>Managed System Gateway Driver
and then save I get this error in catalina.out :

015-12-09 12:48:44,139 [pool-157-thread-1] ERROR
com.novell.idm.rpt.core.server.service.DataCollectMgrService- [RPT-CORE]
Failed to to connect. Api: http://172.16.3.6:0/idvdata/ms, collector id:
061dd3bde31c4447a3ac9015351c93bd. Please verify that data source URI is
reachable.
2015-12-09 12:48:44,139 [pool-157-thread-1] INFO
com.novell.idm.rpt.core.server.logging.naudit.LogEvent- [RPT-CORE]
[Data_Collection_Failed] Initiated by Data Collection Services; Data
Collector UUID 061dd3bde31c4447a3ac9015351c93bd


Specs:
IDM 4.5
OS: SLES 11.3 64bits

Thanks in advice,

Regards,

MS.


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Knowledge Partner
Knowledge Partner

Re: ERROR [RPT -CORE] Failed to to connect. Api: http://... IDM

On 12/9/2015 11:24 AM, marcossv9 wrote:
>
> Morning guys, I�m looking for help..
> This is my issue :
>
> When I try to active the "Collection state" inside Identity Reporting
> Module in Data Collection>Identity Vaults>Managed System Gateway Driver
> and then save I get this error in catalina.out :
>
> 015-12-09 12:48:44,139 [pool-157-thread-1] ERROR
> com.novell.idm.rpt.core.server.service.DataCollectMgrService- [RPT-CORE]
> Failed to to connect. Api: http://172.16.3.6:0/idvdata/ms, collector id:
> 061dd3bde31c4447a3ac9015351c93bd. Please verify that data source URI is
> reachable.
> 2015-12-09 12:48:44,139 [pool-157-thread-1] INFO
> com.novell.idm.rpt.core.server.logging.naudit.LogEvent- [RPT-CORE]
> [Data_Collection_Failed] Initiated by Data Collection Services; Data
> Collector UUID 061dd3bde31c4447a3ac9015351c93bd


There was a patch in a Managed Service Gateway driver that looked at an
issue that vaguely looks like this. Check the version of the driver
shim you are using.

DCS talks to the IDM-RPT war which talks to the DB and registers the
info about the IDV and the MSG driver. When the DB or a report needs
data from IDV it queries it through the REST endpoint you cannot connect
to of an MSG driver.

So it is syaing it cannot get to the MSG driver as listed. (DCS is what
writes the info.) So make sure your MSG driver is running, port is
open, firewall from EAS to MSG and Reporting server to MSG is open.


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marcossv9 Absent Member.
Absent Member.

Re: ERROR [RPT -CORE] Failed to to connect. Api: http://... IDM


Thanks for your fast reply. I´ll check those points and let see what is
happening.

PD: This solution is a OneBox IDM 4.5 running on a same server. FW is
disabled and MSG Driver is up and running. DSTrace doesn´t show anything
wrong.


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Knowledge Partner
Knowledge Partner

Re: ERROR [RPT -CORE] Failed to to connect. Api: http://... IDM

On 12/9/2015 1:12 PM, Geoffrey Carman wrote:
> On 12/9/2015 11:24 AM, marcossv9 wrote:
>>
>> Morning guys, I�m looking for help..
>> This is my issue :
>>
>> When I try to active the "Collection state" inside Identity Reporting
>> Module in Data Collection>Identity Vaults>Managed System Gateway Driver
>> and then save I get this error in catalina.out :
>>
>> 015-12-09 12:48:44,139 [pool-157-thread-1] ERROR
>> com.novell.idm.rpt.core.server.service.DataCollectMgrService- [RPT-CORE]
>> Failed to to connect. Api: http://172.16.3.6:0/idvdata/ms, collector id:
>> 061dd3bde31c4447a3ac9015351c93bd. Please verify that data source URI is
>> reachable.
>> 2015-12-09 12:48:44,139 [pool-157-thread-1] INFO
>> com.novell.idm.rpt.core.server.logging.naudit.LogEvent- [RPT-CORE]
>> [Data_Collection_Failed] Initiated by Data Collection Services; Data
>> Collector UUID 061dd3bde31c4447a3ac9015351c93bd


Re-reading this, I see you have a URL with a port 0, that seems unlikely
to work.

Perhaps in some config, where you had a choice to set a Port, you did
not. It would likely be when you register the MSG driver which is oddly
in the DCS driver config, that the port is not set, or not being found.
In which case, you should use the override settings (At the bottom of
the DCS driver config pages) and specify the proper port. My guess is
you sent a null for port, and it set it to 0 in the DB instead of null.
Should be something like 7707 I think, or the like.




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