Enable Proxy for User - Multiple Mails

[neha_gupta]

Hi,

We are working on UserApplication 4.6.2 and have enabled Proxy for an user. The proxy assigned user is able to act as proxy and take required action.

The concern is in terms of Mail Notifications configured in the workflow. There 2 Approval mails getting sent (one for original manager & other to proxy user) and also 2 Completion Mails.

How this can be handled to either not send multiple mails or define somewhere that it is for Proxy user.

Thanks in advance!

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[neha_gupta]

neha_gupta;2480761 wrote:
Hi,

We are working on UserApplication 4.6.2 and have enabled Proxy for an user. The proxy assigned user is able to act as proxy and take required action.

The concern is in terms of Mail Notifications configured in the workflow. There 2 Approval mails getting sent (one for original manager & other to proxy user) and also 2 Completion Mails.

How this can be handled to either not send multiple mails or define somewhere that it is for Proxy user.

Thanks in advance!

Awaited for some help here!