neha_gupta

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2018-05-11
02:23
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Enable Proxy for User - Multiple Mails
Hi,
We are working on UserApplication 4.6.2 and have enabled Proxy for an user. The proxy assigned user is able to act as proxy and take required action.
The concern is in terms of Mail Notifications configured in the workflow. There 2 Approval mails getting sent (one for original manager & other to proxy user) and also 2 Completion Mails.
How this can be handled to either not send multiple mails or define somewhere that it is for Proxy user.
Thanks in advance!
We are working on UserApplication 4.6.2 and have enabled Proxy for an user. The proxy assigned user is able to act as proxy and take required action.
The concern is in terms of Mail Notifications configured in the workflow. There 2 Approval mails getting sent (one for original manager & other to proxy user) and also 2 Completion Mails.
How this can be handled to either not send multiple mails or define somewhere that it is for Proxy user.
Thanks in advance!
2 Replies
AutomaticReply

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2018-05-16
05:30
neha,
It appears that in the past few days you have not received a response to your
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It appears that in the past few days you have not received a response to your
posting. That concerns us, and has triggered this automated reply.
These forums are peer-to-peer, best effort, volunteer run and that if your issue
is urgent or not getting a response, you might try one of the following options:
- Visit https://www.microfocus.com/support-and-services and search the knowledgebase and/or check
all the other self support options and support programs available.
- Open a service request: https://www.microfocus.com/support
- You could also try posting your message again. Make sure it is posted in the
correct newsgroup. (http://forums.microfocus.com)
- You might consider hiring a local partner to assist you.
https://www.partnernetprogram.com/partnerfinder/find.html
Be sure to read the forum FAQ about what to expect in the way of responses:
http://forums.microfocus.com/faq.php
Sometimes this automatic posting will alert someone that can respond.
If this is a reply to a duplicate posting or otherwise posted in error, please
ignore and accept our apologies and rest assured we will issue a stern reprimand
to our posting bot.
Good luck!
Your Micro Focus Forums Team
http://forums.microfocus.com
neha_gupta

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2018-05-16
06:12
neha_gupta;2480761 wrote:
Hi,
We are working on UserApplication 4.6.2 and have enabled Proxy for an user. The proxy assigned user is able to act as proxy and take required action.
The concern is in terms of Mail Notifications configured in the workflow. There 2 Approval mails getting sent (one for original manager & other to proxy user) and also 2 Completion Mails.
How this can be handled to either not send multiple mails or define somewhere that it is for Proxy user.
Thanks in advance!
Awaited for some help here!