geneilson
New Member.
493 views

Error "Provisioning application error"

Hi all,

I get this error (Provisioning application error) when I am trying to execute some workflows:

2019-01-11 10:51:42,882 TRACE [RBPM] [com.novell.srvprv.apwa.APWAActionLogger:log] Exiting: com.novell.srvprv.apwa.actions.ProcessResourceRequest Action status: success;
81600474 [[ACTIVE] ExecuteThread: '2' for queue: 'weblogic.kernel.Default (self-tuning)'] TRACE com.novell.srvprv.apwa.APWAActionLogger - Exiting: com.novell.srvprv.apwa.actions.ProcessResourceRequest Action status: success;
com.novell.srvprv.apwa.APWAException: A Form definition for provisioning request definition id = [cn=Modify Contractor,cn=RequestDefs,cn=AppConfig,cn=User Application,cn=Vale_IDV_DR_SET,ou=IDM,ou=services,o=vale] is not available!
at com.novell.srvprv.apwa.beans.AFResourceRequest.getFormDefinition(AFResourceRequest.java:289)
at jsp_servlet._jsps._tiles.__afresourcerequest._jspService(__afresourcerequest.java:253)
at weblogic.servlet.jsp.JspBase.service(JspBase.java:34)
at weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:227)
at weblogic.servlet.internal.StubSecurityHelper.invokeServlet(StubSecurityHelper.java:125)
at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:300)
at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:183)
at weblogic.servlet.internal.RequestDispatcherImpl.invokeServlet(RequestDispatcherImpl.java:523)
at weblogic.servlet.internal.RequestDispatcherImpl.include(RequestDispatcherImpl.java:444)
at weblogic.servlet.jsp.PageContextImpl.include(PageContextImpl.java:163)
at weblogic.servlet.jsp.PageContextImpl.include(PageContextImpl.java:184)
at sun.reflect.GeneratedMethodAccessor536.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at com.novell.srvprv.apwa.struts.controller.APWATilesUtilImpl.doInclude(APWATilesUtilImpl.java:131)
at org.apache.struts.tiles.TilesUtil.doInclude(TilesUtil.java:152)
at org.apache.struts.tiles.taglib.InsertTag.doInclude(InsertTag.java:764)
at org.apache.struts.tiles.taglib.InsertTag$InsertHandler.doEndTag(InsertTag.java:896)
at org.apache.struts.tiles.taglib.InsertTag.doEndTag(InsertTag.java:465)
at jsp_servlet._jsps._layouts.__popinlayout._jsp__tag8(__popinlayout.java:467)
at jsp_servlet._jsps._layouts.__popinlayout._jspService(__popinlayout.java:327)
at weblogic.servlet.jsp.JspBase.service(JspBase.java:34)
at weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:227)
at weblogic.servlet.internal.StubSecurityHelper.invokeServlet(StubSecurityHelper.java:125)
at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:300)
at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:183)
at weblogic.servlet.internal.RequestDispatcherImpl.invokeServlet(RequestDispatcherImpl.java:523)
at weblogic.servlet.internal.RequestDispatcherImpl.forward(RequestDispatcherImpl.java:253)
at org.apache.struts.action.RequestProcessor.doForward(RequestProcessor.java:1078)
at org.apache.struts.tiles.TilesRequestProcessor.doForward(TilesRequestProcessor.java:295)
at org.apache.struts.tiles.TilesRequestProcessor.processTilesDefinition(TilesRequestProcessor.java:271)
at org.apache.struts.tiles.TilesRequestProcessor.processForwardConfig(TilesRequestProcessor.java:332)
at org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:232)
at com.novell.srvprv.apwa.struts.controller.APWARequestProcessor.process(APWARequestProcessor.java:53)
at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1913)
at org.apache.struts.action.ActionServlet.doPost(ActionServlet.java:462)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:727)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:820)
at weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:227)
at weblogic.servlet.internal.StubSecurityHelper.invokeServlet(StubSecurityHelper.java:125)
at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:300)
at weblogic.servlet.internal.TailFilter.doFilter(TailFilter.java:26)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)
at com.novell.common.auth.JAASFilter.doFilter(JAASFilter.java:104)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)
at com.novell.common.auth.saml.AuthTokenGeneratorFilter.doFilter(AuthTokenGeneratorFilter.java:88)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)
at com.novell.common.auth.sso.SSOFilter.doFilter(SSOFilter.java:87)
at com.novell.common.auth.sso.KerberosFilter.doFilter(KerberosFilter.java:58)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)
at com.novell.common.auth.sso.SSOFilter.doFilter(SSOFilter.java:87)
at com.novell.common.auth.sso.SAPFilter.doFilter(SAPFilter.java:37)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)
at com.novell.common.AntiCsrfServletFilter.doFilter(AntiCsrfServletFilter.java:203)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)
at com.novell.srvprv.apwa.servlet.SessionSynchronizationFilter.doFilter(SessionSynchronizationFilter.java:79)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)
at com.novell.srvprv.apwa.servlet.CharsetEncodingFilter.doFilter(CharsetEncodingFilter.java:72)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)
at com.novell.afw.portal.i18n.CharacterEncodingFilter.doFilter(CharacterEncodingFilter.java:135)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)
at com.novell.soa.common.i18n.URILoggerServletFilter.doFilter(URILoggerServletFilter.java:63)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)
at com.netiq.common.i18n.impl.I18nServletFilter.doFilter(I18nServletFilter.java:166)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)
at com.novell.soa.common.i18n.BestLocaleServletFilter.doFilter(BestLocaleServletFilter.java:242)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)
at com.novell.srvprv.apwa.servlet.APWAThrottleFilter.doFilter(APWAThrottleFilter.java:90)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)
at weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.wrapRun(WebAppServletContext.java:3715)
at weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.run(WebAppServletContext.java:3681)
at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:321)
at weblogic.security.service.SecurityManager.runAs(SecurityManager.java:120)
at weblogic.servlet.internal.WebAppServletContext.securedExecute(WebAppServletContext.java:2277)
at weblogic.servlet.internal.WebAppServletContext.execute(WebAppServletContext.java:2183)
at weblogic.servlet.internal.ServletRequestImpl.run(ServletRequestImpl.java:1454)
at weblogic.work.ExecuteThread.execute(ExecuteThread.java:209)
at weblogic.work.ExecuteThread.run(ExecuteThread.java:178)
Caused by: com.novell.soa.af.ProvisioningException: Error evaluating start data items for Provisioning Request id [cn=Modify Contractor,cn=RequestDefs,cn=AppConfig,cn=User Application,cn=Vale_IDV_DR_SET,ou=IDM,ou=services,o=vale] version [1957]
at com.novell.soa.af.impl.core.ProvisioningRequestImpl.getFormDefinition(ProvisioningRequestImpl.java:510)
at com.novell.srvprv.apwa.beans.AFResourceRequest.getFormDefinition(AFResourceRequest.java:287)
... 77 more
Caused by: com.novell.soa.af.DataItemException: 'Retrieve operation failed.' encountered when attempting to evaluate imported script function [Workflow].
at com.novell.soa.af.impl.core.ProvisioningRequestImpl.getFormDefinition(ProvisioningRequestImpl.java:484)
... 78 more



Do you have any suggestions on how to troubleshoot this error?

All users gets this error, including uaadmin
Labels (1)
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6 Replies
Knowledge Partner
Knowledge Partner

Re: Error "Provisioning application error"

On 1/16/2019 8:54 AM, geneilson wrote:
>
> Hi all,
>
> I get this error (Provisioning application error) when I am trying to
> execute some workflows:
>
> -2019-01-11 10:51:42,882 TRACE [RBPM]
> [com.novell.srvprv.apwa.APWAActionLogger:log] Exiting:
> com.novell.srvprv.apwa.actions.ProcessResourceRequest Action status:
> success;
> 81600474 [[ACTIVE] ExecuteThread: '2' for queue:
> 'weblogic.kernel.Default (self-tuning)'] TRACE
> com.novell.srvprv.apwa.APWAActionLogger - Exiting:
> com.novell.srvprv.apwa.actions.ProcessResourceRequest Action status:
> success;
> com.novell.srvprv.apwa.APWAException: A Form definition for provisioning
> request definition id = [cn=Modify
> Contractor,cn=RequestDefs,cn=AppConfig,cn=User
> Application,cn=Vale_IDV_DR_SET,ou=IDM,ou=services,o=vale] is not
> available!
> at
> com.novell.srvprv.apwa.beans.AFResourceRequest.getFormDefinition(AFResourceRequest.java:289)
> at
> jsp_servlet._jsps._tiles.__afresourcerequest._jspService(__afresourcerequest.java:253)
> at weblogic.servlet.jsp.JspBase.service(JspBase.java:34)
> at
> weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:227)
> at
> weblogic.servlet.internal.StubSecurityHelper.invokeServlet(StubSecurityHelper.java:125)
> at
> weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:300)
> at
> weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:183)
> at
> weblogic.servlet.internal.RequestDispatcherImpl.invokeServlet(RequestDispatcherImpl.java:523)
> at
> weblogic.servlet.internal.RequestDispatcherImpl.include(RequestDispatcherImpl.java:444)
> at
> weblogic.servlet.jsp.PageContextImpl.include(PageContextImpl.java:163)
> at
> weblogic.servlet.jsp.PageContextImpl.include(PageContextImpl.java:184)
> at sun.reflect.GeneratedMethodAccessor536.invoke(Unknown Source)
> at
> sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
> at java.lang.reflect.Method.invoke(Method.java:597)
> at
> com.novell.srvprv.apwa.struts.controller.APWATilesUtilImpl.doInclude(APWATilesUtilImpl.java:131)
> at org.apache.struts.tiles.TilesUtil.doInclude(TilesUtil.java:152)
> at
> org.apache.struts.tiles.taglib.InsertTag.doInclude(InsertTag.java:764)
> at
> org.apache.struts.tiles.taglib.InsertTag$InsertHandler.doEndTag(InsertTag.java:896)
> at
> org.apache.struts.tiles.taglib.InsertTag.doEndTag(InsertTag.java:465)
> at
> jsp_servlet._jsps._layouts.__popinlayout._jsp__tag8(__popinlayout.java:467)
> at
> jsp_servlet._jsps._layouts.__popinlayout._jspService(__popinlayout.java:327)
> at weblogic.servlet.jsp.JspBase.service(JspBase.java:34)
> at
> weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:227)
> at
> weblogic.servlet.internal.StubSecurityHelper.invokeServlet(StubSecurityHelper.java:125)
> at
> weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:300)
> at
> weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:183)
> at
> weblogic.servlet.internal.RequestDispatcherImpl.invokeServlet(RequestDispatcherImpl.java:523)
> at
> weblogic.servlet.internal.RequestDispatcherImpl.forward(RequestDispatcherImpl.java:253)
> at
> org.apache.struts.action.RequestProcessor.doForward(RequestProcessor.java:1078)
> at
> org.apache.struts.tiles.TilesRequestProcessor.doForward(TilesRequestProcessor.java:295)
> at
> org.apache.struts.tiles.TilesRequestProcessor.processTilesDefinition(TilesRequestProcessor.java:271)
> at
> org.apache.struts.tiles.TilesRequestProcessor.processForwardConfig(TilesRequestProcessor.java:332)
> at
> org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:232)
> at
> com.novell.srvprv.apwa.struts.controller.APWARequestProcessor.process(APWARequestProcessor.java:53)
> at
> org.apache.struts.action.ActionServlet.process(ActionServlet.java:1913)
> at
> org.apache.struts.action.ActionServlet.doPost(ActionServlet.java:462)
> at javax.servlet.http.HttpServlet.service(HttpServlet.java:727)
> at javax.servlet.http.HttpServlet.service(HttpServlet.java:820)
> at
> weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:227)
> at
> weblogic.servlet.internal.StubSecurityHelper.invokeServlet(StubSecurityHelper.java:125)
> at
> weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:300)
> at weblogic.servlet.internal.TailFilter.doFilter(TailFilter.java:26)
> at
> weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)
> at com.novell.common.auth.JAASFilter.doFilter(JAASFilter.java:104)
> at
> weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)
> at
> com.novell.common.auth.saml.AuthTokenGeneratorFilter.doFilter(AuthTokenGeneratorFilter.java:88)
> at
> weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)
> at com.novell.common.auth.sso.SSOFilter.doFilter(SSOFilter.java:87)
> at
> com.novell.common.auth.sso.KerberosFilter.doFilter(KerberosFilter.java:58)
> at
> weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)
> at com.novell.common.auth.sso.SSOFilter.doFilter(SSOFilter.java:87)
> at com.novell.common.auth.sso.SAPFilter.doFilter(SAPFilter.java:37)
> at
> weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)
> at
> com.novell.common.AntiCsrfServletFilter.doFilter(AntiCsrfServletFilter.java:203)
> at
> weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)
> at
> com.novell.srvprv.apwa.servlet.SessionSynchronizationFilter.doFilter(SessionSynchronizationFilter.java:79)
> at
> weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)
> at
> com.novell.srvprv.apwa.servlet.CharsetEncodingFilter.doFilter(CharsetEncodingFilter.java:72)
> at
> weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)
> at
> com.novell.afw.portal.i18n.CharacterEncodingFilter.doFilter(CharacterEncodingFilter.java:135)
> at
> weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)
> at
> com.novell.soa.common.i18n.URILoggerServletFilter.doFilter(URILoggerServletFilter.java:63)
> at
> weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)
> at
> com.netiq.common.i18n.impl.I18nServletFilter.doFilter(I18nServletFilter.java:166)
> at
> weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)
> at
> com.novell.soa.common.i18n.BestLocaleServletFilter.doFilter(BestLocaleServletFilter.java:242)
> at
> weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)
> at
> com.novell.srvprv.apwa.servlet.APWAThrottleFilter.doFilter(APWAThrottleFilter.java:90)
> at
> weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)
> at
> weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.wrapRun(WebAppServletContext.java:3715)
> at
> weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.run(WebAppServletContext.java:3681)
> at
> weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:321)
> at
> weblogic.security.service.SecurityManager.runAs(SecurityManager.java:120)
> at
> weblogic.servlet.internal.WebAppServletContext.securedExecute(WebAppServletContext.java:2277)
> at
> weblogic.servlet.internal.WebAppServletContext.execute(WebAppServletContext.java:2183)
> at
> weblogic.servlet.internal.ServletRequestImpl.run(ServletRequestImpl.java:1454)
> at weblogic.work.ExecuteThread.execute(ExecuteThread.java:209)
> at weblogic.work.ExecuteThread.run(ExecuteThread.java:178)
> Caused by: com.novell.soa.af.ProvisioningException: Error evaluating
> start data items for Provisioning Request id [cn=Modify
> Contractor,cn=RequestDefs,cn=AppConfig,cn=User
> Application,cn=Vale_IDV_DR_SET,ou=IDM,ou=services,o=vale] version
> [1957]
> at
> com.novell.soa.af.impl.core.ProvisioningRequestImpl.getFormDefinition(ProvisioningRequestImpl.java:510)
> at
> com.novell.srvprv.apwa.beans.AFResourceRequest.getFormDefinition(AFResourceRequest.java:287)
> ... 77 more
> Caused by: com.novell.soa.af.DataItemException: 'Retrieve operation
> failed.' encountered when attempting to evaluate imported script
> function [Workflow].
> at
> com.novell.soa.af.impl.core.ProvisioningRequestImpl.getFormDefinition(ProvisioningRequestImpl.java:484)
> ... 78 more
> -
>
>
> Do you have any suggestions on how to troubleshoot this error?
>
> All users gets this error, including uaadmin
>



This error to start:

> Caused by: com.novell.soa.af.ProvisioningException: Error evaluating
> start data items for Provisioning Request id [cn=Modify
> Contractor,cn=RequestDefs,cn=AppConfig,cn=User
> Application,cn=Vale_IDV_DR_SET,ou=IDM,ou=services,o=vale] version
> [1957]


And this one:

> Caused by: com.novell.soa.af.DataItemException: 'Retrieve operation
> failed.' encountered when attempting to evaluate imported script
> function [Workflow].



So something in the start activity is a problem.

So top error is:
> com.novell.srvprv.apwa.APWAException: A Form definition for provisioning
> request definition id = [cn=Modify
> Contractor,cn=RequestDefs,cn=AppConfig,cn=User
> Application,cn=Vale_IDV_DR_SET,ou=IDM,ou=services,o=vale] is not
> available!


So form not avaulable. Why? Second error, that it cannot evaluate the
Start items. Caused by third error, the imported script has an issue.

Look at the forms tab, and main tab for any scripts and make sure they
are all available and reachable if they are on the internet.
0 Likes
geneilson
New Member.

Re: Error "Provisioning application error"

Thanks Geoffc,

It's very strange because this problem is happens with some workflows in 2 environments (DEV and QA) and no changes were made to these wfs.

I did re-deploy of one it and the problem persist
0 Likes
Knowledge Partner
Knowledge Partner

Re: Error "Provisioning application error"

On 1/16/2019 11:14 AM, geneilson wrote:
>
> Thanks Geoffc,
>
> It's very strange because this problem is happens with some workflows in
> 2 environments (DEV and QA) and no changes were made to these wfs.
>
> I did re-deploy of one it and the problem persist


What I am wondering is if the Script is referencing an internet hosted
script, in which case it might fail intermittently if there is issue
getting teh script.


0 Likes
geneilson
New Member.

Re: Error "Provisioning application error"

No, the scripts are stored inside the userapp server
0 Likes
geneilson
New Member.

Re: Error "Provisioning application error"

Hi all,

I found the problem today. Based on your last answer @Geoffc, I have started to investigate possible problems related to scripts, and I have discovered that someone change the workflows that had problem adding an invalid external script on the Global Scripts option on the Overview tab.

Thanks for your help.
0 Likes
Knowledge Partner
Knowledge Partner

Re: Error "Provisioning application error"

On 1/18/2019 8:06 AM, geneilson wrote:
>
> Hi all,
>
> I found the problem today. Based on your last answer @Geoffc, I have
> started to investigate possible problems related to scripts, and I have
> discovered that someone change the workflows that had problem adding an
> invalid external script on the Global Scripts option on the Overview
> tab.


Glad it helped, send fish. It is nice when the actual error message
indicates the actual error. So rare in life these days. 🙂

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