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sivaramtm Super Contributor.
Super Contributor.
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Featured items are not Visible in UserAPP

Hi,

In UserApplication Go to Dashboard--> Access--> Requests--> Feaured items list is showing like below.

No Featured Requests in this category. When we look into the log we could see the below error. There are 60,000 + roles are there in eDirectory. After clearing permindex folder we are keep getting the below error. 

2019-08-16 08:35:43,348 [ERROR] ConfigurationItemManager [RBPM] Permission Index service is not ready

com.netiq.icfg.srv.ConfigurationItemException: Permission Index service is not ready

                at com.netiq.idm.icfg.FeaturedItemProvider.getItem(FeaturedItemProvider.java:136)

                at com.netiq.idm.icfg.FeaturedItemProvider.getItem(FeaturedItemProvider.java:39)

                at com.netiq.icfg.srv.ConfigurationItemManager.getUiItemsByCategory(ConfigurationItemManager.java:859)

                at com.netiq.icfg.srv.ConfigurationItemManager.getUiItems(ConfigurationItemManager.java:810)

                at com.netiq.icfg.srv.ConfigurationItemManager.getItems(ConfigurationItemManager.java:133)

                at com.netiq.idm.rest.access.FeaturedItemService.getFeaturedItems(FeaturedItemService.java:129)

                at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

                at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)

                at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)

                at java.lang.reflect.Method.invoke(Unknown Source)

                at com.sun.jersey.server.impl.model.method.dispatch.AbstractResourceMethodDispatchProvider$ResponseOutInvoker._dispatch(AbstractResourceMethodDispatchProvider.java:168)

                at com.sun.jersey.server.impl.model.method.dispatch.ResourceJavaMethodDispatcher.dispatch(ResourceJavaMethodDispatcher.java:67)

                at com.sun.jersey.server.impl.uri.rules.HttpMethodRule.accept(HttpMethodRule.java:259)

                at com.sun.jersey.server.impl.uri.rules.ResourceClassRule.accept(ResourceClassRule.java:83)

                at com.sun.jersey.server.impl.uri.rules.RightHandPathRule.accept(RightHandPathRule.java:133)

                at com.sun.jersey.server.impl.uri.rules.RootResourceClassesRule.accept(RootResourceClassesRule.java:71)

                at com.sun.jersey.server.impl.application.WebApplicationImpl._handleRequest(WebApplicationImpl.java:990)

                at com.sun.jersey.server.impl.application.WebApplicationImpl.handleRequest(WebApplicationImpl.java:941)

                at com.sun.jersey.server.impl.application.WebApplicationImpl.handleRequest(WebApplicationImpl.java:932)

                at com.sun.jersey.spi.container.servlet.WebComponent.service(WebComponent.java:384)

                at com.sun.jersey.spi.container.servlet.ServletContainer.service(ServletContainer.java:451)

Thanks

Sivaram T

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