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Forcing the default view in User App 4.02

We have IDM RBPM 4.02 deployed, but we're currently only using it for
password management. I'd like everyone to see "Identity Self-Service"
as their default view when they log into the UA, but some users get the
"Work Dashboard" instead. How can I force the UA to display Identity
Self-Service for everyone by default? The documentation is not helpful
on this.


Thanks

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Re: Forcing the default view in User App 4.02

On 02/27/2013 11:29 AM, Douglas Black wrote:
> We have IDM RBPM 4.02 deployed, but we're currently only using it for
> password management. I'd like everyone to see "Identity Self-Service"
> as their default view when they log into the UA, but some users get the
> "Work Dashboard" instead. How can I force the UA to display Identity
> Self-Service for everyone by default? The documentation is not helpful
> on this.
>
>
> Thanks
>

Greetings,
Go to:

Administration -> RBPM Provisioning and Security -> Navigation Access
Permission -> In the "name" drop down, select Identity Self Service
under the Header Tab section -> check the checkbox "Check to make this
the default navigation item for selected area" -> press Save

Logout and test.

You should not have to flush the cache of the Application.

--

Sincerely,
Steven Williams
Lead Software Engineer
NetIQ
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Re: Forcing the default view in User App 4.02

Steven Williams,

>
> Administration -> RBPM Provisioning and Security -> Navigation Access
> Permission -> In the "name" drop down, select Identity Self Service
> under the Header Tab section -> check the checkbox "Check to make this
> the default navigation item for selected area" -> press Save
>
> Logout and test.
>


When I tried this as the User App Admin, the RBPM Provisioning and
Security tab was grayed out. I can access that tab when I log in as
admin (after adding the tree admin as a UA administrator), but I get
"user has no rights to modify navigation item:
cn=SelfService,cn=NavItems,cn=AppConfig, ..."

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Re: Forcing the default view in User App 4.02

On 02/27/2013 12:30 PM, Douglas Black wrote:
> Steven Williams,
>
>>
>> Administration -> RBPM Provisioning and Security -> Navigation Access
>> Permission -> In the "name" drop down, select Identity Self Service
>> under the Header Tab section -> check the checkbox "Check to make this
>> the default navigation item for selected area" -> press Save
>>
>> Logout and test.
>>

>
> When I tried this as the User App Admin, the RBPM Provisioning and
> Security tab was grayed out. I can access that tab when I log in as
> admin (after adding the tree admin as a UA administrator), but I get
> "user has no rights to modify navigation item:
> cn=SelfService,cn=NavItems,cn=AppConfig, ..."
>

Greetings,
If you are receiving that kind of error then I would tend to
believe you are not configured correctly. What do you get when you go
on the machine where IDM is installed issue:

1) dxcmd
2) login as the eDir admin
3) enter option #6

Provide the results that are returned.



--

Sincerely,
Steven Williams
Lead Software Engineer
NetIQ
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Re: Forcing the default view in User App 4.02

Steven Williams,


> If you are receiving that kind of error then I would tend to
> believe you are not configured correctly. What do you get when you go
> on the machine where IDM is installed issue:
>
> 1) dxcmd
> 2) login as the eDir admin
> 3) enter option #6
>
> Provide the results that are returned.
>


I get "DirXML version is 4.0.2.0 SE."


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Re: Forcing the default view in User App 4.02

On 02/27/2013 04:28 PM, Douglas Black wrote:
> Steven Williams,
>
>
>> If you are receiving that kind of error then I would tend to
>> believe you are not configured correctly. What do you get when you go
>> on the machine where IDM is installed issue:
>>
>> 1) dxcmd
>> 2) login as the eDir admin
>> 3) enter option #6
>>
>> Provide the results that are returned.
>>

>
> I get "DirXML version is 4.0.2.0 SE."
>
>

Greetings
Thank you for the response. The answer you have provided does
indicate that there is a mis-configuration. Your version of IDM is the
Standard Version and your are viewing/utilizing Advanced Edition Features.
I would suggest that you open a Service Request with Support so
that can assist you to correct this.

--

Sincerely,
Steven Williams
Lead Software Engineer
NetIQ
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