frankabhinav Super Contributor.
Super Contributor.
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GetPwdInfoByUser() returned 0x00000005

I have configured pwfilter.dll file inside Windows server 2008. Everything is looking fine but getting error 0x00000005. My user is an domain admin and local administrator.

Please help me guys what I am missing .

[01/25/19 12:43:28.466]:ADageuk.log PT:ADDriver: [PWD] PasswordSync::getUserData()

[01/25/19 12:43:28.466]:ADageuk.log PT:ADDriver: [PWD] PasswordSync::getUserData().... checking that RPC Server is listening

[01/25/19 12:43:28.466]:ADageuk.log PT:ADDriver: [PWD] PasswordSync::getUserData().... checking that RPC Server is listening

[01/25/19 12:43:28.466]:ADageuk.log PT:ADDriver: [PWD 5648] PassSyncCache::GetPwdInfoByUser()

[01/25/19 12:43:28.466]:ADageuk.log PT:ADDriver: [PWD 5648] PassSyncCache::GetPwdInfoByUser() Looking for specific Username[demo13.user13]

[01/25/19 12:43:28.466]:ADageuk.log PT:ADDriver: [PWD 5648] GetPwdInfoByUser() - open the cache. Key = SOFTWARE\Novell\PassSync\Data\UK.AGE.LOCAL

[01/25/19 12:43:28.466]:ADageuk.log PT:ADDriver: [PWD 5648] GetPwdInfoByUser() - acquire the mutex.

[01/25/19 12:43:28.466]:ADageuk.log PT:ADDriver: [PWD 5648] GetPwdInfoByUser() - mutex acquired.

[01/25/19 12:43:28.466]:ADageuk.log PT:ADDriver: [PWD 5648] GetPwdInfoByUser() - get number of registry keys.

[01/25/19 12:43:28.466]:ADageuk.log PT:ADDriver: [PWD 5648] GetPwdInfoByUser() - dwSubKeys[2] dwPrefMaxEntries[1] *lpdwResumeHandle[0] lpszUserName[demo13.user13].

[01/25/19 12:43:28.466]:ADageuk.log PT:ADDriver: [PWD 5648] GetPwdInfoByUser() - release the mutex.

[01/25/19 12:43:28.466]:ADageuk.log PT:ADDriver: [PWD 5648] GetPwdInfoByUser() - mutex released.

[01/25/19 12:43:28.466]:ADageuk.log PT:ADDriver: [PWD 5648] GetPwdInfoByUser() - close the cache.

[01/25/19 12:43:28.466]:ADageuk.log PT:ADDriver: [PWD 5648] PassSyncCache::GetPwdInfoByUser() returned 0x00000005

[01/25/19 12:43:28.466]:ADageuk.log PT:ADDriver: [PWD] PasswordSync::getUserData() returned 0x00000005
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Knowledge Partner
Knowledge Partner

Re: GetPwdInfoByUser() returned 0x00000005

frankabhinav;2494317 wrote:
I have configured pwfilter.dll file inside Windows server 2008. Everything is looking fine but getting error 0x00000005. My user is an domain admin and local administrator.

Please help me guys what I am missing .

[01/25/19 12:43:28.466]:ADageuk.log PT:ADDriver: [PWD] PasswordSync::getUserData()

[01/25/19 12:43:28.466]:ADageuk.log PT:ADDriver: [PWD] PasswordSync::getUserData().... checking that RPC Server is listening

[01/25/19 12:43:28.466]:ADageuk.log PT:ADDriver: [PWD] PasswordSync::getUserData().... checking that RPC Server is listening

[01/25/19 12:43:28.466]:ADageuk.log PT:ADDriver: [PWD 5648] PassSyncCache::GetPwdInfoByUser()

[01/25/19 12:43:28.466]:ADageuk.log PT:ADDriver: [PWD 5648] PassSyncCache::GetPwdInfoByUser() Looking for specific Username[demo13.user13]

[01/25/19 12:43:28.466]:ADageuk.log PT:ADDriver: [PWD 5648] GetPwdInfoByUser() - open the cache. Key = SOFTWARE\Novell\PassSync\Data\UK.AGE.LOCAL

[01/25/19 12:43:28.466]:ADageuk.log PT:ADDriver: [PWD 5648] GetPwdInfoByUser() - acquire the mutex.

[01/25/19 12:43:28.466]:ADageuk.log PT:ADDriver: [PWD 5648] GetPwdInfoByUser() - mutex acquired.

[01/25/19 12:43:28.466]:ADageuk.log PT:ADDriver: [PWD 5648] GetPwdInfoByUser() - get number of registry keys.

[01/25/19 12:43:28.466]:ADageuk.log PT:ADDriver: [PWD 5648] GetPwdInfoByUser() - dwSubKeys[2] dwPrefMaxEntries[1] *lpdwResumeHandle[0] lpszUserName[demo13.user13].

[01/25/19 12:43:28.466]:ADageuk.log PT:ADDriver: [PWD 5648] GetPwdInfoByUser() - release the mutex.

[01/25/19 12:43:28.466]:ADageuk.log PT:ADDriver: [PWD 5648] GetPwdInfoByUser() - mutex released.

[01/25/19 12:43:28.466]:ADageuk.log PT:ADDriver: [PWD 5648] GetPwdInfoByUser() - close the cache.

[01/25/19 12:43:28.466]:ADageuk.log PT:ADDriver: [PWD 5648] PassSyncCache::GetPwdInfoByUser() returned 0x00000005

[01/25/19 12:43:28.466]:ADageuk.log PT:ADDriver: [PWD] PasswordSync::getUserData() returned 0x00000005


Are there known to be any actual password changes in the registry queue? I wonder if that's what you get when there are none to be processed.
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Knowledge Partner
Knowledge Partner

Re: GetPwdInfoByUser() returned 0x00000005

It looks like a similar case already reported in the forum in 2015.
http://codeverge.com/novell.id-manager.drivers/password-sync-ad-out-of-memory/1766294

The solution that resolved the issue in similar case:
Found a solution:

- stop remote loader service
- go to registry and locate: local_machine/software/novell/
- now give your ad admin, under which your rl_service runs full rights
to passwd_sync key
- now press F5 and a data key will be visible
- delete all below data
- give all rights to data also
- do the same on each domain controller

this helped and now the passwd sync runs...


--
Patrick Oberlechner
Senior Consultant
Didas AG / Munich / Germany
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cpedersen Outstanding Contributor.
Outstanding Contributor.

Re: GetPwdInfoByUser() returned 0x00000005

On 28.01.19 05:04, al b wrote:
>
> It looks like a similar case already reported in the forum in 2015.
> http://codeverge.com/novell.id-manager.drivers/password-sync-ad-out-of-memory/1766294
>
> The solution that resolved the issue in similar case:
>> Found a solution:
>>
>> - stop remote loader service
>> - go to registry and locate: local_machine/software/novell/
>> - now give your ad admin, under which your rl_service runs full rights
>> to passwd_sync key
>> - now press F5 and a data key will be visible
>> - delete all below data
>> - give all rights to data also
>> - do the same on each domain controller
>>
>> this helped and now the passwd sync runs...
>>
>>
>> --
>> Patrick Oberlechner
>> Senior Consultant
>> Didas AG / Munich / Germany

>
>


That is a possible solution, but you should probably remove the "novell"
folder, as you from now on has admin rights to the passwords - which is
not what you want.




Casper
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