Anonymous_User Absent Member.
Absent Member.
165 views

Google Apps driver fatal failure post startup invalid domain


Installed and running the Google Apps 4.0.1 driver on IDM 4.0.2
All was working well and was able to provision several test accounts.
The driver stopped.
Have since tried to restart and it will start briefly and now fails.
It indicates an Invalid domain.
Any ideas on what might be the issue is greatly appreciated!
Below are the trace errors:

DirXML Log Event -------------------
Driver: \SONCIDV\system\driverset1\Google Apps
Channel: Subscriber
Status: Fatal
Message: Code(-9005) The driver returned a "fatal" status
indicating that the driver should be shut down. Detail from driver:
Code(-9005) The driver returned a "fatal" status indicating that the
driver should be shut down. Detail from driver: <description>Service
Exception: com.google.gdata.util.ServiceForbiddenException: Invalid
domain.
<HTML>
<HEAD>
<TITLE>Invalid domain.</TITLE>
</HEAD>
<BODY BGCOLOR="#FFFFFF" TEXT="#000000">
<H1>Invalid domain.</H1>
<H2>Error 403</H2>
</BODY>
</HTML>
</description>
<exception
class-name="com.google.gdata.util.ServiceForbiddenException">
<message>Invalid domain.</message>
</exception>


--
besposito
------------------------------------------------------------------------
besposito's Profile: https://forums.netiq.com/member.php?userid=2926
View this thread: https://forums.netiq.com/showthread.php?t=46073

Labels (1)
0 Likes
5 Replies
Anonymous_User Absent Member.
Absent Member.

Re: Google Apps driver fatal failure post startup invalid domain

On Sat, 03 Nov 2012 21:04:02 +0000, besposito wrote:

> Have since tried to restart and it will start briefly and now fails. It
> indicates an Invalid domain.
> Any ideas on what might be the issue is greatly appreciated!


Well, there's the obvious one: check your driver configuration and make
sure that the domain name specified is correct.

--
--------------------------------------------------------------------------
David Gersic dgersic_@_niu.edu
Knowledge Partner http://forums.netiq.com

Please post questions in the forums. No support provided via email.

0 Likes
Anonymous_User Absent Member.
Absent Member.

Re: Google Apps driver fatal failure post startup invalid domain


The domain name as configured in the driver is correct. I am able to
deploy the driver and run it for awhile (maybe an hour or so). All the
provisioning and connections work fine. After awhile the driver stops
and then when restarted starts for a few seconds and then fails and
stops with the error.

If I delete the driver from the tree and then redeploy it from Designer
it will work again. Then the same... stops after awhile and fails to
stay started.


--
besposito
------------------------------------------------------------------------
besposito's Profile: https://forums.netiq.com/member.php?userid=2926
View this thread: https://forums.netiq.com/showthread.php?t=46073

0 Likes
Anonymous_User Absent Member.
Absent Member.

Re: Google Apps driver fatal failure post startup invalid domain


besposito;221660 Wrote:
> Installed and running the Google Apps 4.0.1 driver on IDM 4.0.2
> All was working well and was able to provision several test accounts.
> The driver stopped.
> Have since tried to restart and it will start briefly and now fails.
> It indicates an Invalid domain.
> Any ideas on what might be the issue is greatly appreciated!
> Below are the trace errors:
>
> DirXML Log Event -------------------
> Driver: \SONCIDV\system\driverset1\Google Apps
> Channel: Subscriber
> Status: Fatal
> Message: Code(-9005) The driver returned a "fatal" status
> indicating that the driver should be shut down. Detail from driver:
> Code(-9005) The driver returned a "fatal" status indicating that the
> driver should be shut down. Detail from driver: <description>Service
> Exception: com.google.gdata.util.ServiceForbiddenException: Invalid
> domain.
> <HTML>
> <HEAD>
> <TITLE>Invalid domain.</TITLE>
> </HEAD>
> <BODY BGCOLOR="#FFFFFF" TEXT="#000000">
> <H1>Invalid domain.</H1>
> <H2>Error 403</H2>
> </BODY>
> </HTML>
> </description>
> <exception
> class-name="com.google.gdata.util.ServiceForbiddenException">
> <message>Invalid domain.</message>
> </exception>


I think I have solved this problem. Per the docs, I created an admin
account for the driver to use on Google Apps. The one step I forgot to
do was to then log into Google Apps one time with that account in order
to accept the Terms of Service. By failing to accept the TOS, I think
the Google Apps provisioning API service would block this account after
an hour. I have since gone in and accepted the TOS for the driver admin
account and all now is continuing to run fine.


--
besposito
------------------------------------------------------------------------
besposito's Profile: https://forums.netiq.com/member.php?userid=2926
View this thread: https://forums.netiq.com/showthread.php?t=46073

0 Likes
Anonymous_User Absent Member.
Absent Member.

Re: Google Apps driver fatal failure post startup invalid domain

On Sun, 04 Nov 2012 20:24:01 +0000, besposito wrote:

> I think I have solved this problem. Per the docs, I created an admin
> account for the driver to use on Google Apps. The one step I forgot to
> do was to then log into Google Apps one time with that account in order
> to accept the Terms of Service.


Ah, yeah, that might cause something like this to happen. I'm somewhat
surprised that they'd return an 'invalid domain' error, that seems
unhelpful.


> By failing to accept the TOS, I think
> the Google Apps provisioning API service would block this account after
> an hour.


Actually, I'm surprised that it worked at all. Google is pretty
aggressive about making sure you accept their TOS.

Thanks for the followup.


--
--------------------------------------------------------------------------
David Gersic dgersic_@_niu.edu
Knowledge Partner http://forums.netiq.com

Please post questions in the forums. No support provided via email.

0 Likes
Anonymous_User Absent Member.
Absent Member.

Re: Google Apps driver fatal failure post startup invalid domain


I have figured out the resolution to this issue (thanks to Concensus
support!).

First, the IDM driver user not having accepted the TOS for Google Apps
did need to be done, but was not causing the error.

The driver failure was occurring because the "Match Users who do not
have a Google Account Entitlement" (under Global Config Values - User
Settings) was set to TRUE. This caused the driver to try to match
existing users who already had email addresses that had different
domains than the domain used by Google Apps. This caused the driver
error indicating "invalid domain". By setting the value to FALSE, it no
longer tried matching users without the Google Apps entitlement and thus
did not create the error.


--
besposito
------------------------------------------------------------------------
besposito's Profile: https://forums.netiq.com/member.php?userid=2926
View this thread: https://forums.netiq.com/showthread.php?t=46073

0 Likes
The opinions expressed above are the personal opinions of the authors, not of Micro Focus. By using this site, you accept the Terms of Use and Rules of Participation. Certain versions of content ("Material") accessible here may contain branding from Hewlett-Packard Company (now HP Inc.) and Hewlett Packard Enterprise Company. As of September 1, 2017, the Material is now offered by Micro Focus, a separately owned and operated company. Any reference to the HP and Hewlett Packard Enterprise/HPE marks is historical in nature, and the HP and Hewlett Packard Enterprise/HPE marks are the property of their respective owners.