IDM 4.7.4 Patch IManager List Driverset and Drivers issue

[maqsood]

Hello

Linux, IDM 4.7.4

Firefox, Imanager Version 3.2.1.2

We have patched IDM 4.7.3 to 4.7.4 and now we are experiencing driver set being not listed sometimes or list of drivers takes long time to load in manager other times.

Nothing wrong or reported in iMonitor on the partition,  Ndstrace shows everything green on the partition and replica, operations  LDAP from ldap client browses works very fine too.

Sometime upon login,  Roles and Tasks does not show all options in Imanager too.

Cheers

Maqsood.

iManager is installed on IDM servers

[joakim_ganse]

I would open an SR asap in this case.
But do you suspect iManager or idm?
Do you have an older iManager available to test with? If all other signs are ok I would suspect something with the plugins or iManager update.

[maqsood]

@joakim_ganse 

I suspsect imanager also, yes we have created SR  with critical, but its been two hours, no contact! 

No we dont have imanager any other place!

/maqsood

[joakim_ganse]

I think there still is a workstation version you could download and try. See if that work while waiting for support.

[maqsood · Accepted solution]

@joakim_ganse 

yes, instaled imanager on my local machine (server version windows) and then i could log into idm and imanager and drivers without any issues, suspect is imanager 🙂

Cheers

Maqsood.

[joakim_ganse]

Great,
Then you got the solution.
I would uninstall imanager and clean out the directories before installing it again.
It could be some old files that has not been replaced or removed.

Best luck.