grshetty2
New Member.
776 views

IDM 4.7 - Problems with idmadmin # configuration views

Hi!

we have an environment with: eDir 9.1 + IDM 4.7.1 in RHEL 7.5 . Its a new installation). Configuration tab is missing and all the sub menus which should be under configuration tab is displayed in the main menu along with Access , People etc

Also while login i see the below error:

/idmdash/#/dashboard (error shown: dashboard global tile settings not found)


we have not seen any clue in catalina.out. Has anyone encountered a problem like that? I will appreciate your help.



Thank you
Labels (1)
0 Likes
4 Replies
Knowledge Partner
Knowledge Partner

Re: IDM 4.7 - Problems with idmadmin # configuration views

grshetty2 <grshetty2@no-mx.forums.microfocus.com> wrote:
>

Hi!
>
> we have an environment with: eDir 9.1 + IDM 4.7.1 in RHEL 7.5 . Its a

new installation). Configuration tab is missing and all the sub menus
which should be under configuration tab is displayed in the main menu
along with Access , People etc
>
> Also while login i see the below error:
>
> /idmdash/#/dashboard (error shown: dashboard global tile settings not

found)
>
>
> we have not seen any clue in catalina.out. Has anyone encountered a

problem like that? I will appreciate your help.
>



Can you try the following:

1. Check your tomcat/conf/hibernate.cfg.xml file.

The following two lines should be present (were missing for me). Add them
if not.

<mapping class="com.netiq.icfg.srv.persist.PageItem"/>

<mapping class="com.novell.idm.nrf.persist.RequestCounter"/>

NOTE: These two lines are added by 4.7.1 installer script and are not part
of the base file as delivered by RPM

2. Set "com.netiq.idm.rbpm.updateConfig-On-StartUp = true" in
ism-configuration.properties.

3. Restart tomcat.


If that doesn’t help, check your UA driver deployed correctly. (Should be
at least 51 items under dn:
cn=NavItems,cn=UIConfig,cn=AppConfig,cn=UserApplication,....) including at
least one Dashboard* item.

Try the standard stuff (drop and recreate tables), delete unpacked WARs and
let them unpack again., clean temp and work dirs and restart.

Is the RRSD driver running? Did it process correctly the initial UAadmin
role assignments?
Alex McHugh - Knowledge Partner - Stavanger, Norway
Who are the Knowledge Partners
If you appreciate my comments, please click the Like button.
If I have resolved your issue, please click the Accept as Solution button.
0 Likes
sma2006 Outstanding Contributor.
Outstanding Contributor.

Re: IDM 4.7 - Problems with idmadmin # configuration views

Hello,

I just upgraded from IDM 4.6.x and get the same error.

The hibernate file was ok.

Did you find a solution ?

thx

Sylvain

0 Likes
sma2006 Outstanding Contributor.
Outstanding Contributor.

Re: IDM 4.7 - Problems with idmadmin # configuration views

OK - Solved , get the hibernate.conf.xml from my test system that was running properly.
0 Likes
grshetty2
New Member.

Re: IDM 4.7 - Problems with idmadmin # configuration views

Once I applied the 4.7.2 patch , it worked fine. 

0 Likes
The opinions expressed above are the personal opinions of the authors, not of Micro Focus. By using this site, you accept the Terms of Use and Rules of Participation. Certain versions of content ("Material") accessible here may contain branding from Hewlett-Packard Company (now HP Inc.) and Hewlett Packard Enterprise Company. As of September 1, 2017, the Material is now offered by Micro Focus, a separately owned and operated company. Any reference to the HP and Hewlett Packard Enterprise/HPE marks is historical in nature, and the HP and Hewlett Packard Enterprise/HPE marks are the property of their respective owners.