Johnmad6 Absent Member.
Absent Member.
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IDM4.1 upgrade VRDIM error when starting drivers


Hi,

I have been testing the IDM4 upgrade process in our lab, and have
encountered problems.

We have an existing tree running IDM 3.6.1 on eDir 8.8.6.3

Our migration approach is:

- build a new server (SLES11)
- Install eDir 8.8.6
- Join this server to our tree
- sync the existing partitions to the new server
- sync our Driverset to the new server
- Install IDM4.1 & iManager on the new server
- Start the drivers on the new server
- Remove the old servers from the driverset & decomission

However, I am getting errors when it comes to trying to start the
drivers on the new server:
NOVELL.JCLIENT.JCEXCEPTION: REQUEST -783 ERR_VRDIM_NOT_INITIALIZED

I have followed the advice givein in TID 7002449, but the fix for our
specific error in NDSTRACE is to install the eDir 8.8.5 FTF4 patch. As
we are running eDir 8.8.6 this is not possible, so not sure how to
fix...

Has anyone else experienced this error?
Thanks


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Knowledge Partner
Knowledge Partner

Re: IDM4.1 upgrade VRDIM error when starting drivers

On 16.02.2012 12:36, Johnmad6 wrote:
> sync our Driverset to the new server


Did you follow the procedure here to migrate the server specific info?
http://www.novell.com/documentation/idm401/idm_upgrade/data/bfvi2xx.html

Possibly, you could have this known issue with SLES 11.0

http://www.novell.com/support/viewContent.do?externalId=7010129&sliceId=1

Also... use this TID to troubleshoot

http://www.novell.com/support/viewContent.do?externalId=7002449&sliceId=1
Alex McHugh - Knowledge Partner - Stavanger, Norway
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Johnmad6 Absent Member.
Absent Member.

Re: IDM4.1 upgrade VRDIM error when starting drivers


Thanks for the quick reply Alex.

I did check all the above docs, but I have found the issue.
Was simply a case of not having sufficient memory allocate to the
SLES11 VM I was using. There were errors of this nature in the NDSD.log

Increasing the memory and re-starting the machine has solved the issue
and the drivers are now running fine on the new server.


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