Commodore
Commodore
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Java Class error on telemetry job

I am trying to migrate an eDir-to-eDir connector from an IDM **IP ADDRESS REMOVED** server to an IDM 4.6.4 server. When started on the new server, the driver runs fine for a while, then appears to stall -- no error message displays in the driver but there's no activity and unprocessed transactions accumulate. 

I've checked server-specific settings and found nothing out of the ordinary.  The new server doesn't appear to be taxed for CPU or memory.  One thing I did notice is that the status log for the driver set periodically displays this error: 

Error
No description provided.
Code(-9196) Configuration error in DirXML-Job object '\ID1\OSUMC\Drivers\edirIDv1\TelemetryJob': com.novell.nds.dirxml.engine.job.JobConfigException: java.lang.ClassNotFoundException: com.novell.nds.dirxml.job.telemetry.TelemetryJob
at com.novell.nds.dirxml.engine.job.Job.validateClass(Job.java:723)
at com.novell.nds.dirxml.engine.job.Job.<init>(Job.java:178)
at com.novell.nds.dirxml.engine.job.JobScheduler.<init>(JobScheduler.java:163)
at com.novell.nds.dirxml.engine.job.JobScheduler.initialize(JobScheduler.java:95)
at com.novell.nds.dirxml.engine.DirXML.run(DirXML.java:320)
at java.lang.Thread.run(Thread.java:748)
Caused by: java.lang.ClassNotFoundException: com.novell.nds.dirxml.job.telemetry.TelemetryJob
at java.net.URLClassLoader.findClass(URLClassLoader.java:382)
at java.lang.ClassLoader.loadClass(ClassLoader.java:424)
at sun.misc.Launcher$AppClassLoader.loadClass(Launcher.java:349)
at java.lang.ClassLoader.loadClass(ClassLoader.java:357)
at java.lang.Class.forName0(Native Method)
at java.lang.Class.forName(Class.java:264)
at com.novell.nds.dirxml.engine.job.Job.validateClass(Job.java:718)
... 5 more

This error seems to coincide with times when the driver goes out to lunch. 

There is a telemetry job configured, but it is not enabled.  Can I delete it without consequence, just to see if it fixes this?

 

Thanks

 

 

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Knowledge Partner Knowledge Partner
Knowledge Partner

Kim just enabled a new feature to try and protect personal data. So it replaced the 4 octet version string in the posted IDM version.  Will report this back to him as a problem.

 

 

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Commodore
Commodore

Thanks Geoff. The redacted value is four zero two seven.
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