Highlighted
Outstanding Contributor.
Outstanding Contributor.
2933 views

Memory problem with eDirectory 9.1 + IDM on Windows

Hi,

Does anyone already running IDM 4.6.x and eDir 9.1 on Windows ?

I have to sites where I did upgrade to eDir 9.1 on Windows 2012R2 and Windows 2016 recently and both sites shows memory DHOST memory consumption.

The issue occurs only when there are drivers running on the server (additional server without active drivers are ok) , the DHOST memory increase continuously and we need to restart edir every 2-3- days.

I have a incident with NetIQ but no solution at the moment.

thx

Sylvain
Labels (1)
0 Likes
38 Replies
Highlighted
Knowledge Partner
Knowledge Partner

On 6/12/2018 3:04 AM, sma wrote:
>
> Hi,
>
> Does anyone already running IDM 4.6.x and eDir 9.1 on Windows ?
>
> I have to sites where I did upgrade to eDir 9.1 on Windows 2012R2 and
> Windows 2016 recently and both sites shows memory DHOST memory
> consumption.
>
> The issue occurs only when there are drivers running on the server
> (additional server without active drivers are ok) , the DHOST memory
> increase continuously and we need to restart edir every 2-3- days.
>
> I have a incident with NetIQ but no solution at the moment.


I am working such an incident with 9.1/4.7 on Red Hat at the moment as well.

We thought it was related to the RBE driver still running.

We tried dumping the JVM and it was only 115Megs when the ndsd process
was eating 16GB. Dib Cache is small 2GB only max, DIB itself is only
1.5GB.



0 Likes
Highlighted
Outstanding Contributor.
Outstanding Contributor.

Thanks for the news, I'm feeling less alone now :-))

Are you aware of my incident ?
0 Likes
Highlighted
Knowledge Partner
Knowledge Partner

On 6/12/2018 6:44 AM, sma wrote:
>
> Thanks for the news, I'm feeling less alone now :-))
>
> Are you aware of my incident ?


Not till now.

0 Likes
Highlighted
Absent Member.
Absent Member.

We are working with 9.1/4.7 on Windows, with high CPU problems event with IDM engine off. Any news about your incidents?

Regards.
0 Likes
Highlighted
Outstanding Contributor.
Outstanding Contributor.

No news at the moment.
0 Likes
Highlighted
Knowledge Partner
Knowledge Partner

On 6/18/2018 3:44 AM, angelab wrote:
>
> We are working with 9.1/4.7 on Windows, with high CPU problems event
> with IDM engine off. Any news about your incidents?


We are waiting on support for some issues, with properly profiling the
processes to get some more info to them.


0 Likes
Highlighted
Absent Member.
Absent Member.

Thanks to both of us, we are also treating our incident with support.
We will update here as soon as we have any favorable change
0 Likes
Highlighted
Absent Member.
Absent Member.

angelab;2482632 wrote:
Thanks to both of us, we are also treating our incident with support.
We will update here as soon as we have any favorable change


Solved!!!
an obituary was the cause of our problem. After its deletion the server consumption has dropped to normal levels. Now, we can continue the update to 4.7 (we were in the update process from 4.5.6)
Highlighted
Outstanding Contributor.
Outstanding Contributor.

Hi,

I have the same problem with IDM 4.6 and eDir 9.1, does this obituary related to an IDM driver object ?

thx

Sylvain
0 Likes
Highlighted
Absent Member.
Absent Member.

no, the obituary was related to an OU
0 Likes
Highlighted
Knowledge Partner
Knowledge Partner

On 6/25/2018 10:44 AM, angelab wrote:
>
> no, the obituary was related to an OU


I have chcked, we do not seem to have any Obits, but are still seeing a
mem leak on Red Hat 7.4 with 9.1/4.7



0 Likes
The opinions expressed above are the personal opinions of the authors, not of Micro Focus. By using this site, you accept the Terms of Use and Rules of Participation. Certain versions of content ("Material") accessible here may contain branding from Hewlett-Packard Company (now HP Inc.) and Hewlett Packard Enterprise Company. As of September 1, 2017, the Material is now offered by Micro Focus, a separately owned and operated company. Any reference to the HP and Hewlett Packard Enterprise/HPE marks is historical in nature, and the HP and Hewlett Packard Enterprise/HPE marks are the property of their respective owners.