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Anonymous_User Absent Member.
Absent Member.
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Please help : EMAIL format very messy


Hi,

I have a simple workflow, which is supposed to send an Email.

No approvals, just a single "Email Activity".

Everything works fine...........except for one thing : the Email Body
itself.

The text I put there is in a perfect format (paragraphs, indentation,
line-breaks, etc)

But, when I execute the workflow, and the email is sent, it shows up as
one single body of continous text.

Everything is jumbled-up together, as a single block of text. No
paragraphs, no indentation, nothing.

I have tried to copy-paste the text, but it doesn't help.

I tried to switch the email template from HTML to TEXT format, but also
does not help.

Any tips?

Thanks


--
stavae
------------------------------------------------------------------------
stavae's Profile: https://forums.netiq.com/member.php?userid=1841
View this thread: https://forums.netiq.com/showthread.php?t=46293

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Anonymous_User Absent Member.
Absent Member.

Re: Please help : EMAIL format very messy

On 11/30/2012 03:34 AM, stavae wrote:
>
> Hi,
>
> I have a simple workflow, which is supposed to send an Email.
>
> No approvals, just a single "Email Activity".
>
> Everything works fine...........except for one thing : the Email Body
> itself.
>
> The text I put there is in a perfect format (paragraphs, indentation,
> line-breaks, etc)
>
> But, when I execute the workflow, and the email is sent, it shows up as
> one single body of continous text.
>
> Everything is jumbled-up together, as a single block of text. No
> paragraphs, no indentation, nothing.
>
> I have tried to copy-paste the text, but it doesn't help.
>
> I tried to switch the email template from HTML to TEXT format, but also
> does not help.
>
> Any tips?
>
> Thanks
>
>

Greetings,
When you create an html template, you have to write in html code.
Using Tabs, and returns from your keyboard will "look" correct. But
when the HTML is really rendered you will see what you have outlined. So
you have to use aspects like <br> , <p>. You can not write just plain
"text" and have it work as html.
I would suggest that you create a html file on your filesystem,
write the text as you want to see it, and then open the file in a
browser to make sure it presents correctly. Once you have that, then
copy the code into your html template.
You will also want to make sure the end user is viewing their email
in HTML mode or else it will not present correctly. If HTML view is not
the default in everyone's mail client then I would suggest that you add
(view in HTML) at the end of the Subject line.

--
Sincerely,
Steven Williams
Lead Software Engineer
NetIQ
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Anonymous_User Absent Member.
Absent Member.

Re: Please help : EMAIL format very messy


Thanks.

This seemed to be the problem. I needed to to create the email template
in HTML format.............which I accomplished simply by copying an
existing template (with the "_en" prefix)

(Hmm.....it seems this was also a "localization" issue. Perhaps, if I
had "localized" my original template, a second email template would have
been created automatically (?)..........which would have been in HTML
format-code. And, all I would have needed to do was edit this second
template.)


--
stavae
------------------------------------------------------------------------
stavae's Profile: https://forums.netiq.com/member.php?userid=1841
View this thread: https://forums.netiq.com/showthread.php?t=46293

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